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Tuesday, May 18
 

10:00am BST

Opening Remarks
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

Chief Technology and Innovation Officer, Excella
Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →


Tuesday May 18, 2021 10:00am - 10:30am BST
All Tracks

10:30am BST

How to DevOps the Hell Out of Your Covid Crisis
Speakers
avatar for Pieter Jordaan

Pieter Jordaan

Group Chief Technology Officer - Technology Transformation, TUI


Tuesday May 18, 2021 10:30am - 11:00am BST

11:00am BST

From 6-Eye Principle to Release at Scale – adidas Digital Tech 2021
Speakers
avatar for Fernando Cornago

Fernando Cornago

VP, Digital Tech, adidas
Fernando co-leads the Platform Engineering practice at adidas, where we design, build and run software-based and self-service platforms and technologies to speed up the value creation of the DevOps product teams, in collaboration and co-creation with them. Fernando is a passionate... Read More →
avatar for Vikalp Yadav

Vikalp Yadav

Senior Director- Head of Digital SRE Operations, adidas
An energetic professional with extensive experience of leading Digital IT transformation. Proven track record in guiding sizable, cross functional teams to design, redesign and launch cutting edge business solutions for driving greater efficiencies, engagement and business impact.Passionate... Read More →
avatar for Andreia Otto

Andreia Otto

SRE Champion WnM Services, adidas
Leading the transformation to change lives through sports, with Adidas.Focused on SRE principals and DevOps practices to enable more resilient and reliable eCommerce platform.


Tuesday May 18, 2021 11:00am - 11:35am BST
All Tracks

11:35am BST

Saving the Economy From Ruin (with a hyperscale PaaS)
Government IT projects are infamous for being lengthy, costly and delivering unstable services that crash under load. This is an experience report of how all these norms were reversed, resulting in the rare event of positive press coverage for a normally heavily-criticised public sector department.

In March 2020 the United Kingdom went into lockdown, causing the most brutal recession in living memory. The Government had to react quickly, with policies to help citizens and businesses cope. These included:
  • The Coronavirus Job Retention Scheme
  • The Self Employment Income Support Scheme
  • The Eat Out to Help Out Scheme.
Once these initiatives were announced, the UK’s Tax Department (HMRC), needed to encode these policies as digital services, capable of dealing with huge spikes in traffic. And it had to be designed, implemented and delivered in a matter of weeks.

This session shares the story of how such a rapid and effective IT response was achieved. It will include the foundations that made it possible, and the architecture, delivery principles, working practices and organisational structures that enabled hugely successful outcomes.

At its centre is HMRC’s Multi-channel Digital Tax Platform (MDTP) - which employs Continuous Delivery at scale - and began development in 2014. It is a cloud platform for over 130 user-facing applications, powered by over 1000 microservices that have been built as part of HMRC’s ‘making tax digital’ strategy. It provides an easy way for teams to build and deploy applications that can scale to handle millions of requests.

The platform and services needed to deliver financial support to more than 12 million employed and self-employed workers via the three schemes outlined above. In just a matter of weeks, the team was ready and the platform withstood 67,000 job claims within half an hour of the Job Retention Scheme going live. It also handled 440,000 applications for government grants via the Self Employment Income Support Scheme on the first day of its operation.

This is a powerful story of how the right combination of culture, technology and focus can empower a large organisation to pivot fast and efficiently, resulting in the rapid delivery of digital services that are user-centric, maintainable, performant and resilient.

Speakers
avatar for Ben Conrad

Ben Conrad

Head of Agile Delivery, HMRC
Ben Conrad works as Head of Agile Delivery on the Multi-channel Digital Tax Platform. Since joining HMRC nearly 4 years ago, he has migrated with the platform away from London and to the new HMRC Regional Hub in Bristol. In the days when we asked DevOps engineers to come to work in... Read More →
avatar for Matt Hyatt

Matt Hyatt

Technical Delivery Manager, Equal Experts
Matt helps organisations to build, scale and mature their agile delivery capability. Having cut his teeth in start-ups and scale-ups, Matt took a brief detour into traditional commercial banking, where he learnt how not to build software. He’s since spent half a decade advising... Read More →


Tuesday May 18, 2021 11:35am - 12:05pm BST
All Tracks

12:05pm BST

Leadership Lessons Learned From Improving Flow In Hospital Settings using Theory of Constraints
Speakers
avatar for Dr. Chris Strear

Dr. Chris Strear

Director, Patient Flow, Northwest Acute Care Specialists
Christopher Strear, MD, FACEP, earned a bachelor’s degree in chemistry and English from Williams College and a medical degree from the University of Pennsylvania. He completed his residency training in emergency medicine at Harbor-UCLA Medical Center in Torrance, California, and... Read More →


Tuesday May 18, 2021 12:05pm - 12:20pm BST
All Tracks

12:20pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library

WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Tuesday May 18, 2021 12:20pm - 12:50pm BST
All Tracks

12:50pm BST

DevSecOps Security Champions and How to Implement Them Successfully
The definition of a Security Champion according to OWASP is “an active member of a team that may help to make decisions about when to engage the security team.”
In a time of growing high profile attacks on software supply chains across the world - most recently Dependency Confusion and the SolarWinds breach - building a security culture in your development teams has never been so important. 
Robbie Tyrie, Information Security Manager at Aegon, has implemented security champions in a number of enterprise organisations including Tesco Bank, JP Morgan, Virgin Money and NHS Scotland. Join Robbie as he shares his step-by-step Playbook. 
Learn how to: 
  • Create a problem statement
  • Identify the champions 
  • Define the role
  • Create communication channels between dev, sec and ops 
  • Gain management buy-in
  • Create a security culture 

This session is presented by Sonatype.



Speakers
avatar for Robbie Tyrie

Robbie Tyrie

Information Security Manager, Aegon


Tuesday May 18, 2021 12:50pm - 1:20pm BST
Track 4

12:50pm BST

Driving Cultural Revolution With OKRs at Vodafone UK
A story of how Vodafone broke through inertia and learned behaviours to achieve the cultural and behavioral changes it needed to transform from a Telco to a Technology business. How, with a huge will and determination to transform but no clear path ahead, we chose endless KPIs to harness and 'measure' our transformation - but found that after the early quick wins had dried up (although they did deliver value) we plateaued and couldn't break through to the real transformation.

After truly realising (not just reading about) the **cultural ** significance of the journey, and appreciating that the outcomes, not the journey, is our focus - OKRs began to change our behaviour from the ground up and the momentum and progress began to organically drive itself.

Today we're delivering value faster, happier and more frequently than ever!

Speakers
avatar for Ben Connolly

Ben Connolly

Head of Digital Engineering, Vodafone UK
I'm the Head of Digital Engineering at Vodafone, and have spent the last 20 years building customer facing software and experiences. Although these days the problems I help to solve are different to those at the start of my career, I find myself learning the ropes just as much as... Read More →
avatar for Sabina Kamber Salamanca

Sabina Kamber Salamanca

Lead Agile Coach, Vodafone UK
I am Lead Agile Coach at Vodafone. I have deep passion for helping organisations and teams to tap into their unimaginable potential and achieve exceptional performance beyond their imaginations, with 20 years experience. I dedicate myself in earnest towards the creation of the culture... Read More →


Tuesday May 18, 2021 12:50pm - 1:20pm BST
Track 1

12:50pm BST

Security + Devops + Ambidexteriety = Fun
Visma embedded security into their DevOps transition from early on. This has led to advances in both fields that makes words like DevSecOps, SecDevOps redundant. DevOps seasoned with security is natural, fun and really empowering for the DevOps teams.

Espen shares the Visma story in a fun and engaging way for those that want to avoid security becoming a delay in DevOps and rather control it from the Developers perspective and accelerate development.

Speakers
avatar for Espen Agnalt Johansen

Espen Agnalt Johansen

Security Director, Visma
Espen is a passionate Security DevOps-er with a flair for midlifecrisemanagement and enjoying life to it`s fullest. He serves as the Director of Security in Visma but is secretly passionate about gamification, UX, Democracy and Security. He loves difficult words and like to apply... Read More →


Tuesday May 18, 2021 12:50pm - 1:20pm BST
Track 2

12:50pm BST

Trials and Tribulations of a DevOps Transformation in a Large Company
Every organisation faces different problems when transitioning to a DevOps focused culture and large organisations can present more challenges than most. In this case study, I’ll share our experiences of how we put DevOps Theory into practice in a 3500-developer organisation; what worked for us, what didn’t work and the areas we are still working on 2.5 years into the transformation.

Through automation, we standardised CICD pipeline creation, which saved each team weeks of effort per pipeline. Automation enabled teams to take full advantage of the built in DevOps capabilities such as Shift Left on Security and Continuous Integration. Extending the automation into custom dashboards enabled teams to visualise their progress towards Continuous Delivery and take action where appropriate.

Speakers
avatar for Ashley Noble

Ashley Noble

Engineering Fellow, Honeywell
Ashley is a Chief Architect at Honeywell who is a developer at heart with over 20 years of experience building software products in variety of domains from Building Control to Industrial Automation. He has spent many years helping teams transition from waterfall to agile and building... Read More →


Tuesday May 18, 2021 12:50pm - 1:20pm BST
Track 3

1:20pm BST

How Can FinOps Save Your Cloud Programme From Extinction
Cloud cost management has always been a key pillar when it comes to architecting a successful cloud environment well. However, with cloud spend in 2021 showing no sign of stopping, paired with the directly implied shift from CapEx to OpEx, doing a quarterly review of your cloud consumption is no longer enough.
Combining aspects of Financial Management, Cloud Operations, Demand Management and the core disciplines of Procurement; FinOps aids organisations in driving modern Cloud Finance Operating models, by aligning one’s Cloud Adoption Journey and Cloud Spend to Engineering Efforts and Business Initiatives
The benefits an organisation can expect as a result of moving towards a FinOps Model are:
  • Setup for the Future: A pathway to a Financial Operating model that is better aligned to the dynamics of Cloud computing
  • Improved Decision Making: The ability to make financial decisions driven by data as the key source; resulting in a more optimised consumption of IT services
  • Traceability of Decisions: Providing organizations with a financial trace, one that aligns business decisions to the cloud spend incurred
  • Empowered Product Teams: Providing them with the autonomy, visibility and responsibility to make their own financial decisions, whilst operating within the guardrails established
  • Optimised Cloud Spend: ensuring every penny spent on Cloud services is done using the optimal service offerings available and making use of the appropriate financial incentives and consumption models the Cloud Service Providers have to offer
This talk will cover:
  • How to Bring Your Finance Functions into your Cloud Adoption
  • What is FinOps? How does it help?
  • Understanding the Core building blocks for successful FinOps function
  • Establish a Financial Trace between your Cloud Spend, Engineering Efforts, and Business Initiatives
  • What is the FinOps Foundation (finops.org) and the benefits that it offers

Speakers
avatar for Deepak Ramchandani

Deepak Ramchandani

Director of Strategy & Transformation, Contino
Deepak is the Director of Strategy & Transformation (EMEA) at Contino, who specialises in working with large regulated enterprises to pave their journey for Digital Enablement & cloud adoption. Experienced across various cloud providers Deepak is known for; helping organisations adopt... Read More →


Tuesday May 18, 2021 1:20pm - 1:50pm BST
Track 1

1:20pm BST

I Just Want To Deliver The Right Solution The First Time
Simple right? It should be. Delivering reliable software is an important part of accelerating your digital transformation. Teams often need to get back to the basics of their software development and delivery lifecycle. They do this using insight they can derive from understanding the value flow through their delivery toolchain. With a focus on value stream management and catching security defects early, delivering application reliability depends on automation across both the DevOps and AIOps ecosystem. Join this session to hear stories and insights from simplifying the delivery toolchain by implementing GitLab Ultimate for IBM Cloud Paks and using IBM Automation to collate and orchestrate your deployment into production.

This session is presented by IBM.

Speakers
avatar for James Hunter

James Hunter

Director, IBM DevOps, IBM
avatar for Vick Kelkar

Vick Kelkar

Director of Alliances, GitLab
Vick Kelkar is the Director of Alliances at GitLab Inc., the DevOps platform. GitLab’s single application helps organizations deliver software faster and more efficiently while strengthening their security and compliance. Nima has held the role of Director of Alliances at GitLab... Read More →


Tuesday May 18, 2021 1:20pm - 1:50pm BST
Track 4

1:20pm BST

Identity and Access Management: How the Infrastructure Product Model Accelerated Delivery and Transparency to Drive Outcomes and Increase Engagement
Nationwide’s Infrastructure organization is on a journey to execute DevOps and Technology Product practices throughout the organization. Starting with the Identity and Access Management team, Nationwide has been able to transform the way Infrastructure delivers outcomes to consumers through several common DevOps practices. In this session you will learn how the Identity and Access Management team transformed; providing value and transparency to its consumers by utilizing the principles of product delivery including:

• Agile delivery capabilities
• Defined product ownership models
• Transparent financials through unit cost
• Moving from a project to product mindset
• Redefining the Engineering Role to support development and product delivery capability

Learn how you can use these examples to implement quicker delivery, transparency, and prioritization into your team to not only support value driven outcomes for consumers, but more engaged engineers.

Speakers
avatar for Tod Bickley

Tod Bickley

AVP, Identity and Access Management, Nationwide Insurance
Tod Bickley is an Associate Vice President in Information Risk Management at Nationwide Insurance focusing on Identity and Access Management. Nationwide is a long-standing Fortune 100 company, a leading provider of personal, commercial property, casualty insurance, and long-term retirement... Read More →


Tuesday May 18, 2021 1:20pm - 1:50pm BST
Track 3

1:20pm BST

Mission Live Enterprise : Distributed Agile and DevSecOps Automation at Scale Through Platform Approach
What will it take for companies with complex legacy landscapes to quickly sense changing business needs and continuously evolve in response? As several of them embark on the digital transformation journey, the opportunity to transform into agile, responsive beings, at enterprise scale, is a compelling one. The opportunity to be a Live Enterprise. Our vision for Infosys as a Live Enterprise is to position our 300K+ workforce at the sensing-feeling-responding core of the company, with the ability to seamlessly interact with and continuously learn from our client and partner ecosystems. To realize this vision, we are reimagining our employee experience, our core business processes, and all our enabling IT systems and infrastructure. This means focusing on personal productivity, nurturing zero-latency in processes, ensuring just-in-time data for decision-making, driving hyper-productivity and facilitating continuous learning to instill new patterns of sentient behaviour.

Our session tells the story of how Infosys IT went through this transformation, primarily focusing on the Agile and DevSecOps adoption and automation at scale to transform the delivery of IT systems to be sentient, faster, reliable, resilient and scalable. Along with the technology transformation to modernize IT applications and systems, Infosys Distributed Agile & DevSecOps Model was adopted to transform Ways of Working and DevSecOps practices. To enable and accelerate this adoption, an *enterprise-grade platform* that empowers teams with codified engineering practices and AI/ML driven insights for faster and secure releases, was employed. Infosys DevSecOps Platform is a Cloud native, ‘NoCode’ DevSecOps platform built on sentient principles powered by AI/ML driven insights, with security built in across the value stream. The platform significantly eased the adoption of modern technologies due to it's out-of-the-box CI-CD support and its metrics driven visibility across portfolios guided in managing the KPIs and goals. Through its self-service model, it accelerated the adoption of SOX compliant release automation pipelines governed by templates and gating w.r.t to code quality, security and automation coverage.
Through this session, we share our learnings from this massive transformation led by a platform approach, touching areas around people, process, technology and tools transformation.
The landscape involves diverse technologies (Angular, JAVA, Service fabric, Android, IOS, Docker, Kubernetes, Python, Cloud, PostgreSQL) and environment agnostic (On-premise / Hyperscalers) container-based deployments. Platform approach helped in moving from from Docker Swarm to Kubernetes and Nexus to JFROG.

INFOSYSIT has delivered DevSecOps automation at scale – 150+ applications700+ pipelines100K+ builds & deploys. DevSecOps practices at INFOSYSIT automated code quality analysis, Continuous testing have resulted in 100% increase in the no. of releases per month, 50% improvement in Deployment Lead time, 48% defect reduction and 15% ticket reduction due to better quality releases.

Speakers
avatar for Shilpa Aphale

Shilpa Aphale

Senior Delivery Manager, Infosys Limited
Shilpa has diverse experience with InfosysIT, Data Privacy Council, IP Council  and leads ITGeneral Controls and Robotic process Automation COE for InfosysIT. She was catalyst for Agile and DevSecOps program at InfosysIT. The program, which was accompanied by technology shift to... Read More →
avatar for KrishnaKanth B N

KrishnaKanth B N

Senior Technology Architect, Infosys
KrishnaKanth is a Senior Technology Architect at Infosys and has over 16 years experience in the industry. He is one of the lead architects of Infosys DevSecOps Platform and also leads the architecture team for Migration, Test Automation platforms at Infosys. He has experience of... Read More →


Tuesday May 18, 2021 1:20pm - 1:50pm BST
Track 2

1:50pm BST

EXTENDED BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Tuesday May 18, 2021 1:50pm - 2:50pm BST
All Tracks

1:50pm BST

VendorDome: CTO’s Dilemma: More Code, More Problem?
The complexity of the modern software supply chain means developers are taking on more responsibility for containers, code, and infrastructure. The dilemma for today’s CTO is, how can organisations automate security and control, whilst making it easier for their developers to build great software?

Join CTO’s from Sonatype, MuseDev, NeuVector and Fugue as they answer this very question, moderated by Sonatype's Stephen Magill. They’ll discuss how to build higher quality software that's more aligned with business needs, more maintainable, and more secure.

This session is presented by Sonatype and NeuVector and Fugue.

Speakers
avatar for Stephen Magill

Stephen Magill

Vice President, Product Innovation, Sonatype
Dr. Stephen Magill was the CEO and co-founder of MuseDev, and is now VP of Product Innovation at Sonatype. He has spent his career developing tools to help developers identify errors, gauge code quality, and detect security issues. Stephen is a world-recognized expert on program analysis... Read More →
avatar for Brian Fox

Brian Fox

Cofounder & CTO, Sonatype
Co-founder and CTO, Brian Fox is a Governing Board member for the Opensource Security Foundation, a member of the Apache Software Foundation and former Chair of the Apache Maven project. As a direct contributor to the Maven ecosystem, including the maven-dependency-plugin and maven-enforcer-plugin... Read More →
avatar for Josh Stella

Josh Stella

Co-Founder and CEO, Fugue
avatar for Tracy Walker

Tracy Walker

Senior Solution Engineer, Americas, Neuvector


Tuesday May 18, 2021 1:50pm - 2:50pm BST
Track 4

2:50pm BST

Building a Successful Platform Team
CROZ is a mid-sized professional services company with around 300 tech-oriented people. We use our technical, domain, and organizational expertise to help our clients build better products and achieve their business goals.

About CROZ
Our mission is to provide superb and professional IT solutions to enterprise customers by ensuring IT service whose level of quality surpasses customer demands. We do this by maintaining and growing a sustainable community of capable, constantly growing, and accomplished employees, along with satisfied enterprise customers who keep coming back to us.
Our vision is to become the first option for every complex organization that wants to have a superb IT solution. We want to be recognized as a reliable partner who promptly solves challenges in integration, modernization, team organization, and in development of new systems.
But moving away from corporate statements, this is who we are in a nutshell:
“We aren’t a crazy new age fashionable IT agency. We don’t care about the media attention. We know and trust our clients and never let them feel like they are competing for our time. We are a safe and strong community of exquisite engineers and we aspire for continuous professional greatness both for us and our clients. Our work ethics means being concise and meticulous. Our favorite projects are very challenging and highly complex. The only way we agree to move forward is by excelling in our fields of expertise day after day, leaving no loose ends behind.”
We operate across Europe with some of the customers located in North America and the Middle East. Our customers mostly come from financial, telco and government sectors. We are particularly proud of the collaboration with companies such as Nationwide, Santander, HSBC, The Royal Bank of Scotland, Lloyds Bank, Raiffeisen Bank International, Vodafone, Deutsche Telekom Group, and Telefonica. Apart from these industry sectors, we are active in other sectors as well, with customers such as Howco, Bosch, Scania, European Space Agency, WestJet, Airbus, AGCO, Baker Hughes, and BP plc.
Throughout the years, we have successfully delivered more than 600 mostly enterprise-level projects with customers in 18 countries. There aren't many industries we haven't tackled and we are proud that every new customer remains our trusted and long-term partner.
The problem we encountered
With the speed of innovation higher than ever and the technology more complex than ever, we realized that our existing teams couldn't keep tabs on every moving part in the new technology stack that was emerging in the cloud.
Apart from working with our clients on designing and implementing new features, our teams became overwhelmed with the nuances of the underlying technology platform. Additionally, with each team using the platform as they saw fit, we experienced a proliferation of delivery process variations and various practices to use the platform. It wasn’t even clear what a platform is.
The net effect we have observed was people spending time designing their variation of the delivery process and reinventing existing practices. We have also observed a cumbersome team onboarding process due to the lack of standardization, and technical debt skyrocketing just before the major technology platform migration was to take place.
All of the above reflected in a significant decrease in the flow of value to the clients.
What did we do to overcome the problem?
Looking for a different way to structure our teams and coordinate work, we have found our inspiration in four fundamental team topologies and their interaction modes from the book Team Topologies.
A year after introducing the platform team and establishing interactions with the rest of the organization, we found that the new team structure better promotes collaboration and knowledge sharing, relieves cognitive load from existing teams enabling them to focus on delivering value to our clients, and serves as additional leverage for further organizational improvement initiatives.
Thinking in terms of four fundamental team topologies and three core interaction modes cleared up some ambiguities around roles and responsibilities in the delivery process. This enabled teams to focus on what they love and do best, motivating them to further build their skills. It also made the role of every team member in the delivery process transparent. No other past initiative produced such engagement among people.
In every sociotechnical organization, technology aspects and organization aspects are tightly intertwined. Looking back, we have changed the former without considering the latter and the system pushed back with a tangible manifestation through friction and bottlenecks occurring in the delivery process.
In this talk, we will share the experience of our on-going sociotechnical transformation, and changes that worked for us, but also some that didn't.
Krešimir Mudrovčić, Board Member at CROZ, describes the impact this organizational change had on our business growth.
"We had a strong track record in the South Europe region, designing and delivering complex IT solutions in enterprise environments. Our ambition was to further expand our operations across Europe and North America and collaborate with organizations that make an impact in their industries. Expanding our operations to these new markets put a strain on our delivery department in terms of efficiency needed to deliver new projects, but also in terms of implementing new technologies.
We understood that old delivery models and team organization that got us here, couldn't support our further growth. Improving our internal delivery organization and processes made us more efficient and more nimble in embracing new technology and sharing knowledge across the organization. At the end of the day, our revenue increased 70% while headcount grew only 10%. This is an increase in productivity that comes from the new organization. And we keep on promoting these organizational ideas with our customers, helping them reap the same benefits."

Speakers
avatar for Ivan Krnić

Ivan Krnić

Director of Engineering, CROZ
Ivan is Director of Engineering at CROZ and striving to be "the architect of the greenhouse" - to create the best possible conditions for teams to move forward. Apart from supporting people and teams, this also means supporting R&D activities, optimizing the development process and... Read More →


Tuesday May 18, 2021 2:50pm - 3:20pm BST
Track 2

2:50pm BST

Emerging Patterns & Anti-Patterns With Team Topologies
Since the publication of the book Team Topologies in September 2019, countless organizations around the world have begun to adopt Team Topologies principles for their digital operating model. In this talk, Matthew Skelton and Manuel Pais - co-authors of Team Topologies - explore some emerging patterns and trends of Team Topologies adoption. What do organizations find difficult to do? What challenges do organizations need to overcome to make the shift to a Team Topologies approach? What combinations of techniques work well?
Learn how organizations are:
  • Using Team Topologies as a shared language across the organization
  • Using Team Topologies together with Domain-driven Design (DDD) for effective boundaries
  • Using Team Topologies with Wardley Mapping to increase situational awareness and decide how and what to build
  • Using the principles of Thinnest Viable Platform and Platform as a Product to help build successful modern platforms
Understand the aspects of Team Topologies that can be more challenging including:
  • Assessing team cognitive load
  • Introducing product management and agile delivery practices for infrastructure platforms and data platforms
  • Shifting from “compliance via manual inspection” to “compliance as code”
Increase your success with Team Topologies with these key insights from the authors of Team Topologies

Speakers
avatar for Matthew Skelton

Matthew Skelton

Founder at Conflux, Co-author of Team Topologies
Matthew Skelton is co-author of Team Topologies: Organizing Business and Technology Teams for Fast Flow. Recognised by TechBeacon in 2018, 2019, and 2020 as one of the top 100 people to follow in DevOps, Matthew curates the well-known DevOps team topologies patterns at devopstopologies.com... Read More →
avatar for Manuel Pais

Manuel Pais

Co-Author, "Team Topologies"
Manuel Pais is co-author of Team Topologies: Organizing Business and Technology Teams for Fast Flow. Recognized by TechBeacon as a DevOps thought leader, Manuel is an independent IT organizational consultant and trainer, focused on team interactions, delivery practices, and accel... Read More →


Tuesday May 18, 2021 2:50pm - 3:20pm BST
Track 3

2:50pm BST

From Flagging Releases, to Flagged Releases - A Story of Release Acceleration from Vodafone UK
This session is presented by LaunchDarkly.

Speakers
avatar for Robert Greville

Robert Greville

Head of Web Engineering, Vodafone UK
Robert leads our Web Engineering team for Vodafone UK - responsible for all of our customer facing web sites. He has a passion for growing development teams to deliver highly performant, available and high quality applications. He enjoys the challenge and opportunity to influence... Read More →
avatar for David Ward

David Ward

Head of Product Engineering, Vodafone UK
Dave is Head of Platform Engineering at Vodafone UK, and is hugely enthusiastic about continuously improving all aspects of the delivery lifecycle. He gets great satisfaction from effecting and enabling beneficial change, particularly when it comes to making our professional lives... Read More →
avatar for Natasha Wright

Natasha Wright

Engineering Senior Manager, Accenture
Natasha is a DevOps practitioner, with over 10 years' experience working on implementations across industries, tackling everything from complex CRM systems to full digital transformations. Natasha is a champion for shared service style development, embracing ideas of reuse and community... Read More →


Tuesday May 18, 2021 2:50pm - 3:20pm BST
Track 4

2:50pm BST

Iterative Enterprise SRE Transformation
It's easy to get discouraged reading books about industry best practices that say things like "always test in prod!" and "10 deploys a day!!" At times, they can make the goal of being a high-functioning DevOps organization feel out-of-reach for large enterprises, where changes to the way we operate take time to roll out. A few years ago, Vanguard started its journey to adopting Site Reliability Engineering across the IT organization, and that transformation effort is still underway today. In this talk, we will share where we started, how far we've come since then, and all of the steps we've taken along the way, as we've worked to evangelize changes to the way we measure availability, enable experimentation, leverage highly-available architecture patterns, and learn from failure.

Speakers
avatar for Christina Yakomin

Christina Yakomin

Senior Architect, Vanguard
Christina is the Senior Technical Lead for Site Reliability Engineering in Vanguard's Chief Technology Office. She has worked at the company's Malvern, PA headquarters since graduating from Villanova University with an undergraduate degree in Computer Science. Throughout her career... Read More →


Tuesday May 18, 2021 2:50pm - 3:20pm BST
Track 1

3:20pm BST

Aligning Software Delivery to Business Value at Lloyds Banking Group
As the digital demands of the business continue to escalate, software delivery teams are under extraordinary pressure to deliver more work faster. Speed, however, counts for little if these teams are not delivering a high-quality product of value; rapid turnaround for a feature request is futile if the feature doesn’t meet business needs! Despite limited visibility, competing priorities and siloed measurement, the goal remains the same – to continuously innovate and improve the flow of business value.

In this session, Justin Watts, Director of Agile Change at Lloyds Banking Group, and Adrian Jones, VP EMEA at Tasktop will discuss:
  • The importance of end-to-end value flow, and respecting the laws of physics
  • How to identify leading indicators to track and improve lagging measures
  • Ways to empower teams to collaborate, share lessons learned, and capitalize on reduced time-to-market and velocity gains

This session is presented by Tasktop.

Speakers
avatar for Justin Watts

Justin Watts

Director of Agile Change, Lloyds Banking Group
Justin is the Director of Agile Change at Lloyds Banking Group, one of the UK’s big 4 banks. He is a qualified and experienced change professional with vast hands on knowledge and experience of implementing methodologies and change programs.Justin started working life in manufacturing... Read More →
avatar for Adrian Jones

Adrian Jones

Vice President of EMEA, Tasktop
Adrian is the Tasktop Vice President of EMEA leading the team in EMEA. Although he doesn’t feel as though the term “industry veteran” should apply to him yet, his business record would indicate otherwise. With extensive experience gained over 25 years in technology companies... Read More →


Tuesday May 18, 2021 3:20pm - 3:50pm BST
Track 4

3:20pm BST

Beyond Firefighters vs. Safety Matches - Growing the DevSecOps Talent Pipeline
Three years ago, I presented a talk on the skills pipeline myth at ShmooCon, denoting that our ability to overcome our staffing and skills shortage is to look more broadly at the available talent and development channels that currently exist to address our shortcomings. Three years later, as the rise of DevSecOps out of DevOps has taken hold, an alternative model has adjust how we need to view the talent and skills pipeline to ensure we don’t put ourselves into a bigger hole and create a larger problem.

My first talk equated the typical mentality of technology staffing efforts to focus on direct or specialty skills to address each niche of the need for various security roles, rather than look at the needs based on the design of the complete ecosystem. My term of “firefighter”, were those specialists brought in to do a singular focused task, who were difficult to find for the role and resulted in premium pay and tightly scoped expertise. These are individuals brought in, often after an event has occurred or the organization has been told they need these skills or competencies.

Conversely, addressing the problem in the design phase, would expand the possible pool of talent to address issues that may not be specialists in a sole topic, but may encompass a broader range of skillsets. In this case, preventing accidental ignition through the implementation of controls, such as “safety matches” or other prevention and mitigation techniques. In this case, while solving a narrowly scoped issue can be viewed and “attacked” as a solution from different points of view and available resources.

With the movement of DevOps to DevSecOps, the model for both is a shared skill AND responsibility model. It is a reversed mindset to where the title of a DevOps or DevSecOps engineer relies on being a generalist to be able to be plugged in nearly anywhere, but may swing this concept to the extreme the other direction. In this case, nobody is potentially really good at anything, and thus impacts quality, reliability and security by expecting these roles to service every need.

In this talk I plan to see how we can find the middle and work towards solving our skills pipeline issues, but also adapt a successful shared responsibility model that adequately addresses the needs of modern architectures and service use models.

Speakers
avatar for Amélie Koran

Amélie Koran

Senior Technology Advocate, Splunk
Amélie is a Senior Technology Advocate at Splunk, focused on helping organizations transform, grow and secure themselves in the ever evolving world of technologies and their accompanying challenges. She arrives at Splunk after nearly 25 years as a technologist, from systems administration... Read More →


Tuesday May 18, 2021 3:20pm - 3:50pm BST
Track 2

3:20pm BST

DevOps for Salesforce
Application development is increasingly happening on low-code environments like Salesforce. These SaaS platforms offer simplicity and make it easy for business specialists to build applications themselves. But managing their end-to-end development process is often far more complicated than the development itself. Andrew Davis, author of the book Mastering Salesforce DevOps, will explain how Salesforce has grown from a tool for salespeople into a $30 billion company driving the creation of millions of jobs. We'll look at the unique challenges of DevOps for SaaS solutions and the options for addressing them.

Speakers
avatar for Andrew Davis

Andrew Davis

Sr. Director of Research and Innovation, Copado
Andrew Davis is the author of Mastering Salesforce DevOps. He's a Salesforce architect, developer, and product leader with a focus on the human side of software development. He’s the leading figure in introducing DevOps concepts to the Salesforce world.Trained as an engineer, he... Read More →


Tuesday May 18, 2021 3:20pm - 3:50pm BST
Track 3

3:20pm BST

Getting Business Results Faster With FedEx DevSecOps Fast Lane
In this talk Matt and Ilia will explain their journey to enable DevOps in a traditional program that supports route optimisation services for FedEx packages delivery. And how leadership behaviours, enterprise wide cooperation, engineering practices and shared quality mindset changed hearts and minds of people which resulted in supercharged delivery in this program.

In such a large enterprise it’s not possible to just start “doing DevOps” by a team and that’s it - there are organisational procedures and functions, established historically and distributed geographically, various delivery commitments to the customers, ongoing operations. In reality there is limited capacity for such moves. We all know the theory - everyone who is participating in value delivery needs to be “on board” in supporting the change:
  • Leaders to model behaviours and allocate time for improvement.
  • Change Management to make processes better so products can move fast.
  • Security and Compliance, to shift left and let possible violations be caught at early stages.
  • Infra and Architecture, to enable the ecosystem and let local architectures and solutions emerge.
This story is about such 360 degree cooperation, where leaders, various organisation functions and Agile Release Train teams joined their forces and made change real.

Speakers
avatar for Ilia Shakitko

Ilia Shakitko

DevXOps, Site Reliabiity Engineering & Innovation Lead, Accenture
Ilia is a Technology Enthusiast with a total of 20 years of experience in IT (arch, dev, infra, ops, quality), Game Development industry, 2 startups behind. He is now supporting large enterprises to undergo Technology and DevOps transformation journeys at scale.The hobbies include... Read More →
avatar for Matthew Pegge

Matthew Pegge

Managing Director IT, FedEx
Matt worked in the Express Parcel and Logistics business for over 20 years in various IT roles, from Infrastructure to Vendor Management to Software Development.Matt is responsible for the European Business Agility Transformation initiative which aims to ensure FedEx remains Fast... Read More →


Tuesday May 18, 2021 3:20pm - 3:50pm BST
Track 1

3:50pm BST

BREAK
Tuesday May 18, 2021 3:50pm - 3:55pm BST
All Tracks

3:50pm BST

Mission Live Enterprise : Distributed Agile and DevSecOps Automation at Scale Through Platform Approach (Re-Broadcast)
What will it take for companies with complex legacy landscapes to quickly sense changing business needs and continuously evolve in response? As several of them embark on the digital transformation journey, the opportunity to transform into agile, responsive beings, at enterprise scale, is a compelling one. The opportunity to be a Live Enterprise. Our vision for Infosys as a Live Enterprise is to position our 300K+ workforce at the sensing-feeling-responding core of the company, with the ability to seamlessly interact with and continuously learn from our client and partner ecosystems. To realize this vision, we are reimagining our employee experience, our core business processes, and all our enabling IT systems and infrastructure. This means focusing on personal productivity, nurturing zero-latency in processes, ensuring just-in-time data for decision-making, driving hyper-productivity and facilitating continuous learning to instill new patterns of sentient behaviour.

Our session tells the story of how Infosys IT went through this transformation, primarily focusing on the Agile and DevSecOps adoption and automation at scale to transform the delivery of IT systems to be sentient, faster, reliable, resilient and scalable. Along with the technology transformation to modernize IT applications and systems, Infosys Distributed Agile & DevSecOps Model was adopted to transform Ways of Working and DevSecOps practices. To enable and accelerate this adoption, an *enterprise-grade platform* that empowers teams with codified engineering practices and AI/ML driven insights for faster and secure releases, was employed. Infosys DevSecOps Platform is a Cloud native, ‘NoCode’ DevSecOps platform built on sentient principles powered by AI/ML driven insights, with security built in across the value stream. The platform significantly eased the adoption of modern technologies due to it's out-of-the-box CI-CD support and its metrics driven visibility across portfolios guided in managing the KPIs and goals. Through its self-service model, it accelerated the adoption of SOX compliant release automation pipelines governed by templates and gating w.r.t to code quality, security and automation coverage.
Through this session, we share our learnings from this massive transformation led by a platform approach, touching areas around people, process, technology and tools transformation.
The landscape involves diverse technologies (Angular, JAVA, Service fabric, Android, IOS, Docker, Kubernetes, Python, Cloud, PostgreSQL) and environment agnostic (On-premise / Hyperscalers) container-based deployments. Platform approach helped in moving from from Docker Swarm to Kubernetes and Nexus to JFROG.

INFOSYSIT has delivered DevSecOps automation at scale – 150+ applications700+ pipelines100K+ builds & deploys. DevSecOps practices at INFOSYSIT automated code quality analysis, Continuous testing have resulted in 100% increase in the no. of releases per month, 50% improvement in Deployment Lead time, 48% defect reduction and 15% ticket reduction due to better quality releases.

Speakers
avatar for KrishnaKanth B N

KrishnaKanth B N

Senior Technology Architect, Infosys
KrishnaKanth is a Senior Technology Architect at Infosys and has over 16 years experience in the industry. He is one of the lead architects of Infosys DevSecOps Platform and also leads the architecture team for Migration, Test Automation platforms at Infosys. He has experience of... Read More →
avatar for Shilpa Aphale

Shilpa Aphale

Senior Delivery Manager, Infosys Limited
Shilpa has diverse experience with InfosysIT, Data Privacy Council, IP Council  and leads ITGeneral Controls and Robotic process Automation COE for InfosysIT. She was catalyst for Agile and DevSecOps program at InfosysIT. The program, which was accompanied by technology shift to... Read More →


Tuesday May 18, 2021 3:50pm - 4:20pm BST
Track 2

3:55pm BST

Birds of a Feather
Join the Birds of a Feather sessions happening in Gather (LaunchDarkly Birds of a Feather Room)

Topics:
  • Leadership, Culture, Dynamic Learning Organizations
  • Architecture, Engineering, Operations
  • Project-to-Product Transformations, Value Streams
  • Security, Audit, Compliance, GRC
  • COVID-19 Lessons


Tuesday May 18, 2021 3:55pm - 5:00pm BST
All Tracks

3:55pm BST

Lean Coffee
Lean Coffees provide an opportunity for attendees to participate in in-depth discussions with others on relevant topics. Lean Coffee works because participants are in charge of the agenda and everyone's voice is heard. People are engaged because they get to talk about topics that matter to them.

For links to join the Lean Coffee sessions, visit the #lean-coffee channel in Slack.

Topics:
  • OKRs
  • Metrics Pitfalls
  • Agile Conversations
  • Building Internal Capability Not Consultant Dependency
  • Ways of Working

Tuesday May 18, 2021 3:55pm - 5:00pm BST
All Tracks

5:00pm BST

BREAK
Tuesday May 18, 2021 5:00pm - 5:15pm BST
All Tracks

5:15pm BST

DevOps: Approaching Cruising Altitude
A few years back American Airlines started on a journey that was originally focused on DevOps transformation within IT, but has continued to build momentum and evolve into a product delivery transformation encompassing the entire business. Come learn how American Airlines approached this journey, which has grown out of a series of questions that American realized they needed to tackle as they continued to level up. Drawing on inspiration from unicorns, early adopters/influencers in this space, as well as thought leaders in the DevOps Community, American Airlines set out to deliver value faster through automation and building leaner IT processes.

With the vision to deliver value faster guiding them, American Airlines realized that achieving this outcome required them to tackle bigger challenges across the business, including moving to a product based organizational and funding model, introducing new roles and upskilling talent, and building broad leadership support and business champions all the way up to and including their CEO. Key to their journey’s success has been not only their passionate team members who’ve done the work to transform but also the support these executive level leaders have given the transformation.

Speakers
avatar for Ross Clanton

Ross Clanton

Managing Director - Technology Transformation, American Airlines
As the Chief Architect at American Airlines, Ross Clanton leads the overall Delivery Transformation, technology strategy & innovation, and core infrastructure that powers the airline. Ross has led technology transformation and innovation initiatives across multiple fortune 100 companies... Read More →
avatar for Maya Leibman

Maya Leibman

Executive Vice President and Chief Information Officer, American Airlines
Maya Leibman is Executive Vice President and Chief Information Officer. She is responsible for all technology efforts including software development, infrastructure, operations and security. In this role, Maya led the systems integration of American Airlines and US Airways. She also... Read More →


Tuesday May 18, 2021 5:15pm - 5:45pm BST
All Tracks

5:45pm BST

The Past, Present, and Future of Rails at GitHub
On August 15, 2018 GitHub was deployed to production running Rails 5.2. This was a historic event; for years GitHub had been behind Rails and dependent on a custom fork of Rails 2.3.

This talk will visit GitHub’s past, including our tumultuous relationship with the Rails framework, and the grueling effort it took to get our application on the latest version. You’ll learn what mistakes to avoid and the reasons why such a difficult upgrade was worth it. We’ll explore what tracking master means for the future and why a symbiotic relationship between Rails and GitHub is so important to our continued success.

Speakers
avatar for Eileen M. Uchitelle

Eileen M. Uchitelle

Principal Software Engineer, GitHub
Eileen Uchitelle is a Principal Software Engineer at GitHub and a member of the Rails Core team. She's an avid contributor to open source focusing on the Ruby language and Rails framework. Eileen is passionate about scalability, performance, and making open source communities more... Read More →


Tuesday May 18, 2021 5:45pm - 6:15pm BST
All Tracks

6:15pm BST

Closing Remarks
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

Chief Technology and Innovation Officer, Excella
Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →


Tuesday May 18, 2021 6:15pm - 6:25pm BST
All Tracks

6:25pm BST

Happy Hours
Join the #happy-hour channel on Slack to find Zoom links and details posted by Happy Hour hosts. Or, visit the Happy Hour page for links: https://doesvirtual.com/ama-hh-links

Feel free to mix and mingle, in and out of various gatherings.

Happy Hour featuring IT Revolution authors:
Matthew Skelton & Manuel Pais, authors of Team Topologies, hosted by Split

Additional Happy Hours hosted by:
LaunchDarkly
Anchore
Snyk
Synopsys




Tuesday May 18, 2021 6:25pm - 7:25pm BST
All Tracks
 
Wednesday, May 19
 

10:00am BST

Opening Remarks
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

Chief Technology and Innovation Officer, Excella
Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →


Wednesday May 19, 2021 10:00am - 10:15am BST
All Tracks

10:15am BST

P&G's DevOps Journey
Speakers
avatar for Alfredo V. Colás

Alfredo V. Colás

Senior Vice President IT, Procter & Gamble
Alfredo Colas is the Senior Vice President of IT for Digital Go-To-Market and he leads the acceleration of Agile & DevOps across P&G IT. He leads an organization of more than 100 P&G IT professionals and several hundred partner resources. As part of his Digital Go-To-Market role... Read More →
avatar for Olimpia Nitti

Olimpia Nitti

Vice President, CIO Global Baby Care, Procter & Gamble


Wednesday May 19, 2021 10:15am - 10:40am BST
All Tracks

10:40am BST

H&M Group – Integrating Business and Tech
Speakers
avatar for Daniel Claesson

Daniel Claesson

Chief Product Officer, H&M Group
Co-leading Business Tech that consist of 5000+ FTE/FTCs organised in around 300 product teams located in 5 locations around the world. Leading the transformation from a project based organisation to a product oriented organisation. Transformed our WoW (from waterfall to agile), Organisation... Read More →
avatar for Jakob Knutsson

Jakob Knutsson

Head of Cloud & Data Center, Core Engineering, H&M Group
With a focus on modern management and cloud, Jakob Knutsson has been following the big shift in the IT landscape where the demands and speed of business is outpacing IT operations. Jakob has an extensive background in Microsoft technology and is a leading expert on Azure Cloud. He... Read More →


Wednesday May 19, 2021 10:40am - 11:00am BST
All Tracks

11:00am BST

From Your Auditor Friends: What We Wish Every Technology Leader Knew
Is your auditor out to get you? Knowing the truth behind common internal audit myths can help you navigate that tricky relationship and spark a strong partnership with your auditor.

We’ll explore some potential myths about auditors and determine what’s true and what’s not. We’ll also tackle the potentially daunting task of repairing your relationship with your auditor, so you can both move forward and enjoy the benefits of a strong partnership… or dare we say… friendship!


Speakers
avatar for Clarissa Lucas

Clarissa Lucas

Technology Audit Director, Nationwide Insurance
Clarissa Lucas is an experienced audit and risk management leader in the financial services industry. She leads the internal audit team responsible for auditing the technology organization at Nationwide Insurance. With over ten years of experience in auditing business processes, she... Read More →
avatar for Rusty Lewis

Rusty Lewis

IT Audit Specialist, Nationwide Insurance
Rusty is an IT Internal Audit Analyst at Nationwide Insurance with 5 years of IT audit experience. Since joining Nationwide, Rusty has been a key contributor to advancing IT audit practices through the use of data analysis techniques to provide additional insight on risk mitigation... Read More →


Wednesday May 19, 2021 11:00am - 11:15am BST
Track 1

11:15am BST

BREAK
Wednesday May 19, 2021 11:15am - 11:20am BST

11:20am BST

Intelligent Control - Enabling Safety At Speed
This session is about how the Nationwide Building Society Intelligent Controls and DevOps Ways of Working enablement teams are working together to help achieve better value, sooner, safer, happier.

The DevOps Enterprise Summit attendees have previously heard from Nationwide Building Society on topics such as our operating model, our culture, and our use of OKRs. As these sessions have highlighted, we’re making some incredible progress and finding new ways to increase flow every day. But all of this brings the natural consequence of pressure for the our Risk and Control functions. We must adapt rapidly whilst continuing to enable compliance in our highly regulated financial services environment.

We’ll cover everything from controls simplification, metrics and tools, through to nudging cultural attitudes to control, and our vision of utopia. We will seek to promote empathy with your control teams as they find themselves the reluctant parents of adolescent agile / DevOps teams. With control teams still holding a formal duty of care, but needing to create increasing amounts of empowerment to teams who have discovered ways to go faster and faster. We hope to challenge you to think differently about the strong alignment of control and DevOps, and to inspire you about the power in Intelligent Control.

Speakers
avatar for Leanne Bridges

Leanne Bridges

Risk CoE Lead and Chief Product Owner for Intelligent Control, Nationwide Building Society
avatar for Mark Rendell

Mark Rendell

DevOps and SRE Ways of Working Consultant, Nationwide Building Society


Wednesday May 19, 2021 11:20am - 11:50am BST
All Tracks

11:50am BST

Leadership Development in the U.S. Navy
Speakers
avatar for Admiral John Richardson

Admiral John Richardson

USN (Ret)
Admiral John Richardson served as the Chief of Naval Operations for four years, which is the professional head of the US Navy. While in the Navy, Richardson served in the submarine force and commanded the attack submarine USS Honolulu in Pearl Harbor, Hawaii, for which he was awarded... Read More →


Wednesday May 19, 2021 11:50am - 12:05pm BST
All Tracks

12:05pm BST

OKRs & DevOps: From Micromanagement Misery to Finding Flow
Speakers
avatar for Dr. Mik Kersten

Dr. Mik Kersten

Founder and CEO, Tasktop
Dr. Mik Kersten is the bestselling author of Project To Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework. Mik started his career as a Research Scientist at Xerox PARC where he built the first aspect-oriented development environment. He then... Read More →


Wednesday May 19, 2021 12:05pm - 12:20pm BST
All Tracks

12:20pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Wednesday May 19, 2021 12:20pm - 12:50pm BST
All Tracks

12:50pm BST

A Layered Approach to Progressive Delivery
Progressive Delivery is the practice of decoupling deploy from release, allowing changes to be safely pushed all the way to production and verified there before releasing to users. Selectively dialing up and down the exposure of code in production without a new deploy, rollback, or hotfix is the foundation of Progressive Delivery, but the higher-level benefits of safety and fast feedback come from layering practices on top of that. Whether you are new to Progressive Delivery or are already practicing some aspect of it, you'll learn/refresh on the basics and then come away with a powerful model for layering higher-value benefits on top of that foundation.

This session is presented by Split.

Speakers
avatar for Dave Karow

Dave Karow

Sr. Progressive Delivery Advocate, Split
Dave has three decades of experience in developer tools, developer communities, and evangelizing sustainable software delivery practices. Dave grew up just “off-campus” from Stanford as Silicon Valley morphed from defense to chips to software and internet services. Dave's front-row... Read More →


Wednesday May 19, 2021 12:50pm - 1:20pm BST
Track 4

12:50pm BST

Engineering ITSM Through Site Reliability Engineering
We all know SRE as a growing engineering practice for IT operations. In fact, SRE is a modern ITSM framework that reimagines service management as an engineering practice with a singular goal of consistent reliability. This session will explore SRE in the context of ITSM with particular insight on how SRE approaches service level, change, incident, problem and capacity management. The session will also explore SRE as a self regulating ITSM system that most closely aligns with Agile and DevOps as three continuous flows of managing services.

Speakers
avatar for Jayne Groll

Jayne Groll

CEO, DevOps Institute
Jayne Groll is co-founder and CEO of the DevOps Institute (DOI). Her IT management career spans over 25 years of senior IT management roles across a wide range of industries. Her expertise spans multiple domains including DevOps, Agile, ITIL and Leadership. Jayne is a recognized... Read More →


Wednesday May 19, 2021 12:50pm - 1:20pm BST
Track 3

12:50pm BST

Scaling Data Analytics Delivery Model With DevOps Practices
As a Data-Driven company, adidas has strong demand for reliable, scalable and fast Data Analytics Platform.  
This presentation is about our solution how we enabled DevOps principles along with number of capabilities from the Accelerate book (like Continuous Delivery, Architecture for scaling) in the Data Warehouse domain. During the journey we convinced more than 10 teams around the world how DevOps principles bring them speed, high quality and empowerment in creation of data models and data pipelines. 
Now as the practices are adopted, 10+ teams are delivering Data for Analytics demands:
  • independently from each other
  • faster and with higher quality
  • in smaller batches
  • deploying changes to complex data models and pipelines on-demand multiple times a day instead of old fixed biweekly cycle.
Some details:
Our purpose is to increase speed and quality in delivering Data for Analytics use cases by:
  • Increase quality of delivery in Data Warehouse environments
  • Increase speed of changes
  • Improve reliability of complex Data Models and Data Pipelines
  • Improve reliability of deployments
Top challenges:
  • Merging skills and ways of working of experts coming from Data Warehousing and Software Engineering backgrounds
  • Finding Continuous Integration and Delivery patterns acceptable for Data models and pipelines
  • Some tools in Data stack cannot be managed with the code
  • Code (definition of the Database object) is tightly coupled with the data
  • High complexity of atomic objects (e.g. a database view harmonizing KPI calculation from data points from multiple systems can contain several thousands lines of code)


Speakers
avatar for Dmitry Luchnik

Dmitry Luchnik

Director Data Analytics Architecture, adidas
I started my interactions with the Data Analytics domain nearly 19 years ago as a developer of the custom built Data Warehouse engine. And since then was always passionate about making Data available for better educated decision making. Along the way I observed and was excited about... Read More →


Wednesday May 19, 2021 12:50pm - 1:20pm BST
Track 1

12:50pm BST

Working on DevSecOps Culture: A Team Centric View
Now that DevOps has been adopted widely, and much of the friction between development and operations has been reduced, organizations and their technical leadership want to learn how to address the next layer of friction, security. Or as it’s now being called, DevSecOps.Much like the Agile development models that preceded DevOps, integrating security into the development process is necessary for the faster creation of innovative and safe applications. Establishing a DevSecOps culture amounts to overcoming the friction between the silos within your organization, and the rest is engineering.Creating a DevSecOps culture requires the right technology, delivery processes, governance models, and cultural empowerment. By continuously assessing each of these pillars, your organization can establish a proactive DevSecOps culture.In this talk, viewers will learn:
  • how to nurture a DevSecOps culture
  • unite previously siloed roles of development, security, and operations and
  • create a collaborative shared-responsibility paradigm.

Speakers
avatar for Patrick Debois

Patrick Debois

Director of Market Strategy, Snyk


Wednesday May 19, 2021 12:50pm - 1:20pm BST
Track 2

1:20pm BST

Are We Forever Doomed To Software Supply Chain Security?
The adoption of open-source software continues to grow and creates significant security concerns for everything from software supply chain attacks in language ecosystem registries to cloud-native application security concerns. In this session, we will explore how developers are targeted as a vehicle for malware distribution, how immensely we depend on open-source maintainers to release timely security fixes, and how the race to the cloud creates new security concerns for developers to cope with, as computing resources turn into infrastructure as code.

This session is presented by Snyk.

Speakers
avatar for Liran Tal

Liran Tal

Director of Developer Advocacy, Snyk
On a mission to empower developers world-wide with open source security practices and knowledge. To that end, I am committed to engage, educate and inspire developers to increase their awareness of application security, open-source security and introduce them to actionable and insightful... Read More →


Wednesday May 19, 2021 1:20pm - 1:50pm BST
Track 4

1:20pm BST

Digital Transformation When Goliath is Not a Competitor But a Global Pandemic
How do you transform your IT – technologies, workforce, skill and culture - while the business is - disrupted to its maximum?
How do you cope with losing 1/3 of your IT resources overnight?
How do you still increase your deployment speed?
How do you enable an international workforce to work seamlessly on new features?

TUI had started to transform its business and digital identity even before Covid-19 came around. The pandemic has obliged us to fasten, stop or change priorities dramatically and hence, had a noticeable impact on our DevOps journey, too. Yet, we decided to look at the good of the crisis and are still in the process of laying the foundation for our future – and it's going to be a bright one!

Examples are:
  • Full remote working helped us integrate a lot of cross-cultural multinational teams with ease
  • Communities and coaching of teams
  • investment in the current workforce

Speakers
avatar for Christian Rudolph

Christian Rudolph

Head of DevOps Transformation, TUI Group
DevOps TransformationTravel IndustryCulture changeChallenging the status quo – leading change that drives value for our customers● 15+ years of experience in different roles of IT operations, architecture and technology advocate in a complex international environment
avatar for Lisa Dahms

Lisa Dahms

Senior HR Manager Learning & Development, TUI Group
10+ years in HR, especially within Learning & Development, across various industries (mining, automotive, tourism)“An investment in knowledge pays the best interest” (Benjamin Franklin)
avatar for Philipp Böschen

Philipp Böschen

DevOps Evangelist/Coach, TUI Group
DevOps enthusiast from a diverse background ranging from service/incident management all the way to building CI/CD pipelines for machine learning projects.


Wednesday May 19, 2021 1:20pm - 1:50pm BST
Track 1

1:20pm BST

How Your Value Stream Management Practices Enable DevOps and Data-Driven Organizational Strategy
The combination of Value Stream Management (VSM), DevOps, and Data-Driven Organizational Strategy is crucial to the long-term success of modern organizations in highly connected and competitive environments.
The challenge is that defining your VSM Strategy tends to go straight from Step B to Step G without any regard for everything that needs to happen from C to F. In order to understand how to support your Development Value Streams, you must understand the purpose for which your business exists, what exactly is the value that it delivers, and how do you measure the successful delivery of that value (hint: it’s not ROI). Once you know what your currency of value is and how you measure it, you still shouldn’t go straight to what systems you use to create that value.

Before you go to systems, you have to look at what business processes you use to execute your Operational Value Stream. Once you know what business processes you have in place, then and only then, can you truly define your VSM Strategy.

Our session will review proven success patterns and real examples of how clients have advanced their Value Stream Management practices to create better DevOps and Data-Driven Organizational strategies. We will also highlight common failure points and how to overcome them.



Speakers
avatar for Saahil Panikar

Saahil Panikar

Principal Consultant, Project & Team
Saahil has been a leader in transforming organizations and teams by helping them master Agile and Scaled Agile best practices for over 10 years. He is a passionate Agilist whose thirst for continuous improvement led him to his first Agile Transformation in 2013 and has caused him... Read More →
avatar for Lindy Quick

Lindy Quick

Agile Transformation Lead, Northrop Grumman


Wednesday May 19, 2021 1:20pm - 1:50pm BST
Track 3

1:20pm BST

Scaling Enterprise BizOps by Automating DevOps Practices
Imagine you have to scale operations to cater to more students than the largest education board in the country. Imagine the company growing at a breakneck speed and more services were being added while increasing the customer base. Imagine that a Pandemic hits and the scale has to be increased further.
That imagination came true a year ago.

And we have since then seamlessly scaled the BizOps without any hiccup mainly because of the automated Enterprise DevOps practices that were followed. The scale was not restricted to the systems alone, but the Dev team was doubled and automated DevOps enabled us to easily enable the teams to build-test-deploy, which at the peak reached 800 new builds a week.

This talk is to share an Enterprise BizOps story on how DevOps was preparing when the weather was fine anticipating rainy days. It has been an arduous and overwhelming journey that has a lot of learnings which included our failures and small incremental successes that led to the scale BYJU'S is at now - The World's largest EdTech company.

Speakers
avatar for Prashanth

Prashanth "Praz" BN

Asst. Vice President of Technology, BYJU'S
Business process tech team works on building and managing solutions that are used by internal teams namely Sales, Marketing, Logistics, and Operations. These solutions have helped automate the entire business process at BYJU'S and increasing the efficiency of these teams. This has... Read More →
avatar for Akash Mahajan

Akash Mahajan

Appsecco, Founder/DevSecOps Team Lead
An accomplished security professional with over a decade’s experience of providing specialist application and infrastructure advice at the highest levels to companies, governments and organisations around the world.Now busy building an easy to use security platform help CTOs & SREs... Read More →
avatar for Ramesh Karra

Ramesh Karra

VP Business Development, BYJU'S


Wednesday May 19, 2021 1:20pm - 1:50pm BST
Track 2

1:50pm BST

EXTENDED BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Wednesday May 19, 2021 1:50pm - 2:50pm BST
All Tracks

1:50pm BST

Sooner Safer Happier – AMA with Jon Smart
Join Jon Smart, author of Sooner Safer Happier, for an AMA session on Zoom.Visit the LaunchDarkly booth for the link to join and to download the ebook!

This session is presented by LaunchDarkly.



Speakers
avatar for Jon Smart

Jon Smart

Founder, Business Agility Coach and Leader, Sooner Safer Happier
Jon is a business agility practitioner, thought leader, and coach. Jon is the lead author of the award winning and bestselling Sooner Safer Happier: Patterns and Antipatterns for Business Agility and co-founder of Sooner Safer Happier Ltd, helping large organizations deliver better... Read More →


Wednesday May 19, 2021 1:50pm - 2:50pm BST

1:50pm BST

VendorDome: Putting the Sec in DevOps
Whether you are a DevOps expert or just getting started, security now needs to be fully integrated into the DevOps process.  In this discussion DevSecOps experts will share what to look out for as you implement your own DevSecOps strategy.  We’ll debate top-of-mind topics including learnings from Solar Winds and CodeCov attacks,  how “shift left” security fits in your DevOps processes, and pros and cons of tool diversity vs standardization.  And of course, we’ll take your questions live during the session.

This session is presented by GitLab and Anchore.

Speakers
avatar for Paul Holt

Paul Holt

General Manager, EMEA, Anchore
avatar for Neil Levine

Neil Levine

VP of Product, Anchore
avatar for Sam White

Sam White

Sr. Product Manager, GitLab


Wednesday May 19, 2021 1:50pm - 2:50pm BST
Track 4

2:50pm BST

Connecting Software Delivery to Business Outcomes: The Epic Balance of Moving Faster and Safer while Reducing Risk
Welcome to our world where software applications are the critical driver of business performance. Every moment, business is won or lost based on the software we deliver to our customers. And the demands of the customer are ever growing. That’s why companies across all industries are prioritizing software delivery to get better, more secure and compliant software to their customers faster.

Nationwide Building Society is in the midst of an Agile transformation, driven by an exciting DevOps strategy. This strategy is enabling the secure delivery of new capabilities to ensure customer needs can be met faster, while meeting the compliance requirements necessary in a highly-regulated industry. Balancing developer innovation and autonomy with governance and compliance guardrails hasn’t been easy though. While their journey continues, Nationwide has made considerable progress, creating a modern, best in class software delivery architecture and culture, ensuring customer need is always front of mind.

The need for speed is proportional to the need for safety. So, how do you deliver new capabilities to customers faster without compromising security? How do you adapt existing DevOps workflows to assure governance and compliance? How do you deliver consistent value?

In this talk, Sacha Labourey, Chief Strategy Officer at CloudBees; Ben Angell, DevOps Engineering Lead, and Sanmat Jhanjhari, DevOps Lead at Nationwide will discuss the path they’ve taken and the lessons they’ve learned along the way.

This session is presented by CloudBees.

Speakers
avatar for Sacha Labourey

Sacha Labourey

Chief Strategy Officer, CloudBees
Sacha was born in Neuchâtel, Switzerland and graduated in 1999 from EPFL. It was during Sacha's studies in 1996 that he started his first consulting business - Cogito Informatique. In 2001, he joined Marc Fleury's JBoss project as a core contributor and implemented JBoss' original clustering features. In 2003, Sacha founded the European headquarters for... Read More →
avatar for Sanmat Jhanjhari

Sanmat Jhanjhari

DevOps Lead, Nationwide Building Society
avatar for Ben Angell

Ben Angell

DevOps Engineering Lead, Nationwide Building Society


Wednesday May 19, 2021 2:50pm - 3:20pm BST
Track 4

2:50pm BST

From 4 Releases a Year, To Once Every Other Minute, In the Public Sector
We'll take you through the transformation of NAV, Norways biggest governmental agency, responsible for paying out a third of the federal budget. Five years ago, we had no internal developers, and 4 releases a year. Now we have 300 internal developers, and deploy to production every other minute.

We believe we did something right - treating internal platforms as products, going for continuous improvement over projects.

We also did some things that we are not sure about. How to split up a gigantic organisation into autonomous teams.

This talk will tell the story of our journey, and share what we learned.

Speakers
avatar for Audun Fauchald Strand

Audun Fauchald Strand

Principal Engineer, NAV
I build platforms to enable developers to move faster, without losing quality, stability and robustness. I also like to build teams and a culture of knowledge sharing, and having fun.I have worked at NAV for 4 years, and before that I worked for FINN.no managing Norway's biggest... Read More →
avatar for Truls Jørgensen

Truls Jørgensen

Principal Engineer, NAV
Principal engineer in NAV, spending most of my time building an organisation good enough to create software that is adaptable to change over time. Leaning on Accelerate and Team Topologies, we articulate a NAV wide technical direction for all our cross functional, autonomous product... Read More →


Wednesday May 19, 2021 2:50pm - 3:20pm BST
Track 1

2:50pm BST

Impression Management and Psychological Safety In High Performing Teams
We all know Psychological Safety is the bedrock of high performance in teams and after tens of years of the academia, Google and the DevOps community trying to underline its importance, the business world is starting to take notice and focus on this healthy and necessary team dynamic. At the heart of Psychological Safety - its positive desirable behavior - that of being open and speaking up. Impeding it - the main patters of negative behaviors stopping teammates from being courageous and speaking up - "Impression Management" - the fear of appearing Ignorant, Incompetent, Negative, Disruptive or Intrusive if they do so. When teammates and leaders alike succumb to these fears, it is a sign that Psychological Safety is low and it is dropping even further so performance suffers. We have to learn to recognize the patterns and stop these behaviors in their tracks to protect the magical team bubble where we can be elite. PeopleNotTech designed a solution to measure and increase Psychological Safety by working with hundreds of teams around the world -in particular in financial services- and they are citing some of the examples they've come across.




Speakers
avatar for Duena Blomstrom

Duena Blomstrom

Author, Co-Founder and CEO, Emotional Banking and PeopleNotTech
With a background in Psychology as well as Business, Duena is on a crusade to see lasting change in our VUCA world, to help companies avail themselves of DevOps and the new ways of work and bring humanity back to the workplace. Today, Duena is the Co-Founder and CEO of PeopleNotTech... Read More →
avatar for Ffion Jones

Ffion Jones

Partner, PeopleNotTech
With 15 years bettering high performing teams, Ffion focuses on: psychological safety software, group and individual coaching for high performance collaborative leadership and teaming workshops for large multi-disciplinary teams e.g. High Speed 2 rail projects; cross organization... Read More →


Wednesday May 19, 2021 2:50pm - 3:20pm BST
Track 3

2:50pm BST

Industrializing your Data Science Capabilities
Data Science and AI are huge buzzwords nowadays. Data Scientists are creating insights and predictions with huge potential to overthrow our daily work by far. Unfortunately many of these approaches keep stuck after few meters in the mud of operations.

At Continental Tires we started out by creating an environment and accompanying processes from day one. Following the agile approach of Continous delivery and Continous deployment the Data Science Factory was a supporting infrastructure to support Data Scientist to industrialize AI and Machine Learning Use Cases. Today this environments is used by Data Scientists all over the different parts of Conti Tires and is even highly recognized by players like AWS, Microsoft or Google.

In this talk we will present the architecture and the approach we followed to implement this provider-independent environment. Done as Infrastructure-as-code and aligned with processes to follow a CI/CD pipeline Data Science at Tires can be done for developing real products inhouse. DevOps and MLOps are collaborating together with the Data Scientists to bring the old industrial company into the new world of Software and Data driven products.

Speakers
avatar for Dubravko Dolic

Dubravko Dolic

Global Team Lead Applied Analytics & AI, Continental Tires
Programming with data since 1996. Studied empirical sociology and neuropsychology. Self-employed in data analytics and IT projects for many years as freelancer and entrepreneur now working as Head of Advanced Analytics and AI with Continental Tires.


Wednesday May 19, 2021 2:50pm - 3:20pm BST
Track 2

3:20pm BST

"DevOps to the Metal": Achieving “Flow” in a Large Organization and In Cyber-physical Systems
This experience report describes the transition of a large medical organization which develops computed tomography modalities towards more agile and lean approaches that improve the speed and the “flow” in the organization and the products it produces. It describes the broad set of challenges that are faced, especially when developing complex software-intensive systems in a safety-critical and regulated medical domain. This practical case study details the concrete set of activities, insights, and “lessons learned” that were done in this organizational-wide transition in a structure that allows persons or organizations with similar challenges to apply them to their own organizations.

Furthermore, this experience report describes how we apply DevOps approaches not only to software, but to software-intensive cyber-physical systems. Minimizing downtime of systems during updates is a vital aspect for our customers as well as the robustness of in the field updates. In a world of complex cyber-physical systems of systems that is an far from easy task and requires early continuous * activities including continuous deployment to in-house systems before the subsequent final release as well as an extremely high transparency of the installed base through a regular feedback loop and data analytics methods.

Speakers
avatar for Thomas Jachmann

Thomas Jachmann

Head of Software, Computed Tomography, Siemens Healthineers
Tom Jachmann, head of Software and the Building Block “Intelligent Scanning and Acquisition” at Siemens Healthineers, Computed Tomography. He is responsible for the SW platform all modern CT scanners of the company run on. Tom has a strong Software and Software Architecture background... Read More →


Wednesday May 19, 2021 3:20pm - 3:50pm BST
Track 2

3:20pm BST

D&I and DevOps – A Match Made In Heaven. How Addressing Diversity & Inclusion Can Accelerate DevOps Adoption.
What do D&I and DevOps have in common? Surprisingly, a lot. Some people think Diversity is for their HR department to worry about, which is like saying DevOps is just an IT concern. This couldn’t be further from the truth. These seemingly unrelated concepts have one very important thing in common: they are both critical to any organization trying to survive in the age of digital.

In this talk you will learn:
  • The story about what happened when Cornerstone CTO put the most senior woman of our globally distributed 1,000+ person Technology team in charge of diversity.
  • Why Diversity & Inclusion is as important to your organization’s survival as DevOps.
  • How advancing D&I will accelerate your DevOps transformation.
  • 5 key D&I lessons that worked for Cornerstone that can be applied to any complex enterprise IT organization.

Speakers
avatar for Adrienne Shulman

Adrienne Shulman

VP, Global Business Operations and Systems, Cornerstone
Adrienne is on the Technology Leadership Team at Cornerstone, a leading Talent Management and Talent Experience software company. As AVP, Business Systems, she develops technology strategy and leads the engineering teams who are creating software and tools to help internal departments... Read More →


Wednesday May 19, 2021 3:20pm - 3:50pm BST
Track 1

3:20pm BST

IT, DevOps, and Corporate Social Responsibility
Environmental Sustainability, Diversity Equity and Inclusion, Community Engagement, Stakeholder Capitalism - all of these aspects of responsible corporate behavior have become increasingly strategic, often urgent concerns of boards of directors. IT organizations have not yet come to terms with the critical role they play in planning, governance, and execution of their companies' social good efforts. In this session I'll show how critical that role is and provide some ideas and frameworks with which technologists can "engineer" solutions to these challenges.

Speakers
avatar for Mark Schwartz

Mark Schwartz

Enterprise Strategist, AWS
Learn from Mark Schwartz, author of The (Delicate) Art of Bureaucracy.As an Enterprise Strategist for Amazon Web Services, Mark Schwartz uses his extensive CIO wisdom to advise the world’s largest companies on the obvious: time to move to the cloud, guys. As the CIO of US Citizenship... Read More →


Wednesday May 19, 2021 3:20pm - 3:50pm BST
Track 3

3:20pm BST

Rise of the IKEA Cyber Jedis — Building a Security Community of Practice
Amidst the digital revolution and the change that affects human behavior, IKEA have had to rapidly change the way we do IT and software development. Two years ago, we set out to change (almost) everything we do and how we look at software security.  In this presentation, we will focus on our Cyber Jedi Academy, a community, created to empower software developers within IKEA to address and work with security. The presentation will cover what we’ve learnt from running the academy for a year, and how we have come to change many things, such as why we must adopt team-centric security and how this optimizes the security work within teams.  

This session is presented by Synopsys.

Speakers
avatar for Gustav Lundsgård

Gustav Lundsgård

Technology Capability Product Owner, IKEA Group
avatar for Michael Dahl

Michael Dahl

Regional Sales Manager, Synopsys


Wednesday May 19, 2021 3:20pm - 3:50pm BST
Track 4

3:50pm BST

BREAK
Wednesday May 19, 2021 3:50pm - 3:55pm BST

3:55pm BST

Birds of a Feather
Join the Birds of a Feather sessions happening in Gather (LaunchDarkly Birds of a Feather Room)

Topics:
  • Leadership, Culture, Dynamic Learning Organizations
  • Architecture, Engineering, Operations
  • Project-to-Product Transformations, Value Streams
  • Security, Audit, Compliance, GRC
  • COVID-19 Lessons

Wednesday May 19, 2021 3:55pm - 5:00pm BST
All Tracks

3:55pm BST

Lean Coffee
Lean Coffees provide an opportunity for attendees to participate in in-depth discussions with others on relevant topics. Lean Coffee works because participants are in charge of the agenda and everyone's voice is heard. People are engaged because they get to talk about topics that matter to them.

For links to join the Lean Coffee sessions, visit the #lean-coffee channel in Slack.

Topics:
  • OKRs
  • Metrics Pitfalls
  • Agile Conversations
  • Building Internal Capability Not Consultant Dependency
  • Ways of Working

Wednesday May 19, 2021 3:55pm - 5:00pm BST
All Tracks

5:00pm BST

BREAK
Wednesday May 19, 2021 5:00pm - 5:15pm BST

5:15pm BST

Incident Analysis – Your Organization's Secret Weapon
Speakers
avatar for Nora Jones

Nora Jones

Founder & CEO, Jeli
Nora is the co-founder and CEO of Jeli. She is a dedicated and driven technology leader and software engineer with a passion for the intersection between how people and software work in practice in distributed systems. In November 2017 she keynoted at AWS re:Invent to share her experiences... Read More →


Wednesday May 19, 2021 5:15pm - 5:45pm BST
All Tracks

5:45pm BST

You Suck at Cloud and It's [Not] All Your Fault
Speakers
avatar for Corey Quinn

Corey Quinn

Chief Cloud Economist, The Duckbill Group
Corey is the Chief Cloud Economist at The Duckbill Group, where he specializes in helping companies improve their AWS bills by making them smaller and less horrifying. He also hosts the "Screaming in the Cloud" and "AWS Morning Brief" podcasts; and curates "Last Week in AWS," a weekly... Read More →


Wednesday May 19, 2021 5:45pm - 6:15pm BST

6:15pm BST

Closing Remarks
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

Chief Technology and Innovation Officer, Excella
Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →


Wednesday May 19, 2021 6:15pm - 6:25pm BST
All Tracks

6:25pm BST

Happy Hours
Join the #happy-hour channel on Slack to find Zoom links and details posted by Happy Hour hosts. Or, visit the Happy Hour page for links: https://doesvirtual.com/ama-hh-links

Feel free to mix and mingle, in and out of various gatherings.

Happy Hour featuring IT Revolution authors:
Conversational Dojo with Jeffrey Fredrick & Douglas Squirrel, authors of Agile Conversations, hosted by Mirantis

Additional Happy Hours hosted by:
LaunchDarkly
Split
Tasktop



Wednesday May 19, 2021 6:25pm - 7:25pm BST
All Tracks
 
Thursday, May 20
 

10:00am BST

Opening Remarks
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

Chief Technology and Innovation Officer, Excella
Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →


Thursday May 20, 2021 10:00am - 10:05am BST
All Tracks

10:05am BST

Government as a Platform and Covid-19 – How Shared Platforms Enabled New Services To Be Built In Under a Week
Speakers
avatar for Julia Harrison

Julia Harrison

Head of Product, UK Government Digital Service
Julia Harrison is Head of Product for Government as a Platform at Government Digital Service, which she joined in April 2019. Starting out in desktop support 25 years ago, she got here via roles in engineering, project management, IT service management and product management, at companies... Read More →


Thursday May 20, 2021 10:05am - 10:30am BST
All Tracks

10:30am BST

Fast and Slow Integrated Problem Solving Structures
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Dr. Steven Spear

Dr. Steven Spear

Author, "The High Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition"
Steven J. Spear is the author of the award-winning and critically acclaimed book, The High Velocity Edge. He is a senior lecturer at MIT Sloan School of Management and is a Senior Fellow at the Institute for Healthcare Improvement. He is also a founder of a consulting firm built on... Read More →


Thursday May 20, 2021 10:30am - 11:05am BST
All Tracks

11:05am BST

DevOps Confession – Gene Kim
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →


Thursday May 20, 2021 11:05am - 11:15am BST
Track 1

11:15am BST

BREAK
Thursday May 20, 2021 11:15am - 11:20am BST

11:20am BST

Information Flow Cultures
Speakers
avatar for Dr. Ron Westrum

Dr. Ron Westrum

Senior Lecturer, Eastern Michigan University
Ron Westrum is Emeritus Professor of sociology at Eastern Michigan University. He holds a B.A. (honors) from Harvard University and a Ph.D in Sociology from the University of Chicago.Dr. Westrum is a specialist in the sociology of science and technology, and on complex organizations... Read More →


Thursday May 20, 2021 11:20am - 11:50am BST
All Tracks

11:50am BST

OK NOTOK OKRs — 3Ms: Mindset, Mission and Measurement
In this session, I will cover
  • What are OKRs?
  • The 3Ms of OKRs: Mindset, Mission and Measurement
  • OK and NOTOK OKRs : patterns and antipatterns
  • OKR alignment needed when you are a large complex organisation with many people and many products in many business units
  • How to get (re)started
I will be sharing lessons learnt the hard way. A lot of this is common sense, but not common practice. It's easy to say, and hard to do. Because it's mostly about culture, mindset, behaviour. 


Speakers
avatar for Jon Smart

Jon Smart

Founder, Business Agility Coach and Leader, Sooner Safer Happier
Jon is a business agility practitioner, thought leader, and coach. Jon is the lead author of the award winning and bestselling Sooner Safer Happier: Patterns and Antipatterns for Business Agility and co-founder of Sooner Safer Happier Ltd, helping large organizations deliver better... Read More →


Thursday May 20, 2021 11:50am - 12:05pm BST
All Tracks

12:05pm BST

Build Internal Capability, Not Consultant Dependency
Speakers
avatar for Courtney Kissler

Courtney Kissler

SVP Tech, CTO, Zulily
avatar for Suzette Johnson

Suzette Johnson

Northrop Grumman Fellow, Northrop Grumman
Dr. Suzette Johnson works for Northrop Grumman Corporation near Baltimore, Maryland. As an NG Fellow, she is Northrop Grumman’s Agile Transformation and Center of Excellence Lead. As a Certified Agile Enterprise Coach and Scaled Agile Program Consultant, she has an interest and... Read More →


Thursday May 20, 2021 12:05pm - 12:20pm BST
All Tracks

12:20pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Thursday May 20, 2021 12:20pm - 12:50pm BST
All Tracks

12:50pm BST

Continuous Deployment in Telecom
Speakers
avatar for Gábor Megyaszai

Gábor Megyaszai

Senior Consultant of DevOps Practice for Telco Business, Eficode
Gabor is a Senior Consultant of DevOps Practice for Telco Business at Eficode. Eficode is the market leading DevOps brand and trusted automation partner across a number of industries in the Nordics, German speaking market and Benelux region.He is helping telco companies implement... Read More →


Thursday May 20, 2021 12:50pm - 1:20pm BST
Track 2

12:50pm BST

In Pursuit of Transformation: How Paysafe is Supercharging Their Software Development
Low efficiency in scaling development environments, manual processes and the need for better visibility were just some of the challenges that Paysafe faced with their software development practices. Paysafe is a pioneer in the digital commerce space and to continue to maintain leadership and competitive advantage, Paysafe needed to transform its software development to achieve faster time to market, improve operational efficiencies, while reducing risk. In this talk, Sujit Unni - Chief Technology Officer of Paysafe, walks us through the process of achieving this transformation - challenges to be addressed, goals to be achieved and the process of selecting the right DevOps platform to supercharge this transformation.

This session is presented by GitLab.

Speakers
avatar for Sujit Unni

Sujit Unni

Chief Technology Officer, Paysafe
Sujit Unni is the Group CTO at Paysafe responsible for driving the technology strategy and platform engineering integrating payments processing, digital wallets & cash business to enable geographic expansion and new product launches. Sujit has been instrumental in the blueprint to... Read More →


Thursday May 20, 2021 12:50pm - 1:20pm BST
Track 4

12:50pm BST

Industrial DevOps – "What are the barriers?"
In 2009 Patrick Debois coined the term DevOps at a Velocity event in Belgium. 12 years later there have been countless books to describe this cooperation between development and operations to deliver capability rapidly to the user. We further have extended that term into Industrial DevOps to account for complex system of systems which include hardware, firmware, and software. Many of the practices such as small batch sizes, limit work in progress, and organizing around value are not new. The benefits of these practices in quality, schedule, cost, transparency, value are undisputed facts that have been shown repeatedly in periodicals such as the DORA report. The question is if the ideas are not new and the benefits are proven why is it so difficult for organizations to move to DevOps and almost impossible to move to Industrial DevOps.

Robin Yeman, Chief Technical Officer at Catalyst Campus and Suzette Johnson Senior Northrop Grumman Fellow will walk through the common barriers to adoption they see in these two large scale companies as well as invite the audience to participate in potential root causes of these barriers. The barriers we will discuss are Organizational Structure, Psychological Safety, Access to Common Language, Understanding the Value Stream, Lack of Trust, Access to patterns to break down systems, and exclusive over inclusive behaviors. In this session you will not only hear stories of programs who are experiencing these barriers you will have the opportunity to collaborate on solutions.

Speakers
avatar for Robin Yeman

Robin Yeman

Chief Technical Officer, Catalyst Campus for Technology and Innovation
In her new roles as Chief Technical Officer for Catalyst Campus, Robin matches the latest technologies and processes to mission needs. She works closely with technology providers and customers to optimize the delivery of products and services from research and development directly... Read More →
avatar for Suzette Johnson

Suzette Johnson

Northrop Grumman Fellow, Northrop Grumman
Dr. Suzette Johnson works for Northrop Grumman Corporation near Baltimore, Maryland. As an NG Fellow, she is Northrop Grumman’s Agile Transformation and Center of Excellence Lead. As a Certified Agile Enterprise Coach and Scaled Agile Program Consultant, she has an interest and... Read More →


Thursday May 20, 2021 12:50pm - 1:20pm BST
Track 3

12:50pm BST

The Sainsbury’s Story
Ways of working have evolved significantly in Sainsbury’s Tech during the last 6 years. We’ve been responding to the dual challenges presented by a rapidly changing retail industry and constantly evolving technology landscape. During that time we’ve come from traditional IT organisation structured around functional roles and projects to outward looking stable integrated teams developing business focused products. We’ve been drawing inspiration from Agile and DevOps along the way, however we’ve been following our own path. We believe all organisations need to find their own way but we’re happy to share some of things we’ve tried, things which have worked, things which haven’t and the significant lessons we’ve learnt.

Speakers
avatar for Nick Poulten

Nick Poulten

Principle Agile Coach, Sainsbury's
Nick is passionate about making work better, both in terms of increasing value to the business and for those who are doing the work. Nick has led change and transformation in Government, Banking, Retail and Financial Services organisations. Nick helps leaders navigate complexity and... Read More →
avatar for Stuart Richards

Stuart Richards

Head of Platform Engineering, Sainsbury's
Stuart is Head of Platform Engineering, enabling growth of the Sainsbury's business through provision of brilliant supporting technologies, be it Cloud, Connectivity, Engineering Tooling, Infrastructure, Integration or Digital Workplace solutions. Stuart is a strategic thinker, transforming... Read More →
avatar for Edward Carr

Edward Carr

Principal Agile Coach - Ways of Working, Transformation, Sainsbury's
Ed is an experienced Agile Coach and leader, with specialisms in Enterprise Transformation, Product Management and Agile-Lean Practices. He values transparency, commitment and experimentation - by taking an agile approach to developing agility he helps teams and organisations transform... Read More →


Thursday May 20, 2021 12:50pm - 1:20pm BST
Track 1

1:20pm BST

How William Hill uses PagerDuty and Rundeck to Deliver Full-Service Ownership in a Highly Regulated Environment
William Hill, one of the world’s leading betting and gaming companies, needs to satisfy both its customers and its regulatory requirements. In their quest for a negative mean-time to repair, find out out how they use PagerDuty and Rundeck together to empower internal teams to take action and automate fixes to common problems – all while maintaining impressive levels of uptime and keeping the compliance team happy.

This session is presented by Rundeck by PagerDuty.

Speakers
avatar for Matt Livermore

Matt Livermore

Principal Solutions Consultant, PagerDuty
I am an experienced and commercially-aware Pre-Sales consultant specializing in HPC, storage and backup technologies. I possess a strong technical background having previously worked as an HPC and SAN Administrator and later as a Technical Consultant, implementing and supporting SAN/NAS/backup... Read More →
avatar for Rob King

Rob King

Automation Product Owner, William Hill
Rob King is Automation Product Owner at William Hill, where is he responsible for finding cost-efficient ways to help the business reach its goals. Prior to this role, he has a wealth of experience from blue-chip companies like HSBC, NHS, and BSkyB, where he has worked in everything... Read More →


Thursday May 20, 2021 1:20pm - 1:50pm BST
Track 4

1:20pm BST

Nationwide Building Society: "The Ways of Working Award Goes To..."
Please join us to learn about our journey at Nationwide Building Society to creating a learning organisation. How do we unlock discoverability of knowledge and learnings within the organisation and how we connect teams to share.

Our talk will feature some of our winning teams from our first ever Ways of Working Awards and also a focus on sharing our experiences from running learning events.

Speakers
avatar for Sarah Sambidge

Sarah Sambidge

Senior Engagement Lead, Nationwide Building Society
Sarah is a trained journalist with a track record of leading and implementing successful internal and external communications strategies having worked in the property, utilities and energy markets. In her role as the Engagement Lead for Ways of Working Enablement at Nationwide, Sarah... Read More →
avatar for Zsolt Berend

Zsolt Berend

Business Agility Coach, Nationwide Building Society
Zsolt is a business agility practitioner/coach and trainer helping organisations to achieve BVSSH outcomes and co-author of the book Sooner Safer Happier. He is supporting Nationwide Ways of Working Enablement Centre with a focus on measurement, data and insight - and how this supports... Read More →
avatar for Paul Blackler

Paul Blackler

Senior Ways of Working Enablement Specialist, Nationwide Building Society
A business agility practitioner and coach, having worked internationally and with organisations of all sizes across Finance, Tech, Food and Drink and International Development. A passionate coach helping individuals, teams and organisations to learn, adapt and grow. Now a senior Ways... Read More →


Thursday May 20, 2021 1:20pm - 1:50pm BST
Track 1

1:20pm BST

Security Differently
Speakers
avatar for John Willis

John Willis

Distinguished Researcher, Kosli
John has over 35 years of experience, focusing on IT infrastructure and operations. He has helped early startups such as Chef, Enstratius (now Dell), and Docker navigate the "DevOps" movement. He is one of the original core organizers of DevOpsDays and has been a prominent keynote... Read More →


Thursday May 20, 2021 1:20pm - 1:50pm BST
Track 3

1:20pm BST

The DevOps Journey in an Enterprise
Agility, CI/CD, DevOps are often challenging for large Enterprises. In this session, Anders will present his 10+ year story from how 100+ developers moved from 2-3 releases per year to 30+ production deployments per day.
With Anders' cartoon presenter style you will probably have some fun, but also bring home some learnings from his success and failure stories.

Speakers
avatar for Anders Lundsgård

Anders Lundsgård

Cloud Solutions Architect, tretton37 AB
Anders is a software craftsman and leader with a passion for Cloud and DevOps. With practices such as Continuous Integration and Continuous Delivery, he helps companies to produce high-quality code in very short iterations.With a combination of deep dive technical skills and the ability... Read More →


Thursday May 20, 2021 1:20pm - 1:50pm BST
Track 2

1:50pm BST

A Peek Behind the Scenes – Delivering DevOps Enterprise Summit
Join this *LIVE* session with Gene Kim and Arne Brasseur who will give you a look behind the scenes of producing DevOps Enterprise Summit. They'll even have time for a few questions at the end! 

Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Arne Brasseur

Arne Brasseur

CEO, Gaiwan


Thursday May 20, 2021 1:50pm - 2:35pm BST
Track 1

1:50pm BST

EXTENDED BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Thursday May 20, 2021 1:50pm - 2:50pm BST
All Tracks

2:50pm BST

COVID-19 Sent You Home – Now What
COVID-19 sent individuals home from their workplaces, some organizations did not seem to miss a beat, while others struggled more to get access to their systems and allow everyone to work. One key challenge was how to do workshops across multiple teams to start DevOps transformations while everyone was locked down and separated.

This session will describe the various techniques and capabilities used to make virtual workshops a reality, not quite as good as true face to face but good enough to help move people along as well as ideas to grow teaming and collaboration in this remote time.

Speakers
avatar for Rosalind Radcliffe

Rosalind Radcliffe

IBM Fellow, CIO DevSecOps CTO, IBM
IBM Distinguished Engineer, CIO DevSecOps CTO. Rosalind is responsible for driving the Developer Experience and providing the right tools for the DevOps transformation for the IBM CIO organization. In her role she will be working to make IBM CIO's a hybrid cloud showcase and driving... Read More →
avatar for Jennifer Velasquez

Jennifer Velasquez

WW DevOps Leader for Enterprise Systems, IBM
DevOps all day... Focused on driving enterprise message, include all technologies and platforms in vision, and begin with end in mind.


Thursday May 20, 2021 2:50pm - 3:20pm BST
Track 2

2:50pm BST

Operability and You Build It You Run It at John Lewis & Partners
How do you transform speed from 10 to 5,000 deployments per year, while increasing overall website reliability for 30 teams working on a £3.5 billion retail website? How do you embed an operability mindset into product teams working at one of Britain’s oldest, largest, and most popular retailers?

John Lewis & Partners has provided its customers with retail merchandise since 1864. The company is co-owned by its 78,000 employees, and it operates 42 stores across the UK as well as johnlewis.com. Over the past few years, John Lewis & Partners has been on a digital transformation journey, replacing its ecommerce monolith with tens of microservices and teams, and a bespoke, award-winning digital platform.
We have a big emphasis on operability. We’ve built a Paved Road for telemetry, including availability targets and service level objective alerts. We’ve implemented You Build It You Run It at scale. We’ve adopted Chaos Days, post-incident reviews, and per-team incident management.

We’d like to share with you the successes we’ve had, and the lessons we’ve learned while adopting operability at scale. We’re hoping to encourage and inspire other folks working in large enterprise organisations! Your takeaways will be: how a digital platform can remove telemetry friction, how you can track leading indicators of operability, and how you can measure the cost effectiveness of You Build It You Run It.

Speakers
avatar for Simon Skelton

Simon Skelton

Platform & Operations Manager, John Lewis Partnership
I’m the Platform & Operations Manager @ John Lewis & Partners, which means I have overall accountability for the smooth running of the johnlewis.com website.Throughout my career, I’ve been an on-call programmer; Developer; led Ops teams; and implemented ITIL across the Partnership... Read More →
avatar for Steve Smith

Steve Smith

Principal Consultant, Equal Experts


Thursday May 20, 2021 2:50pm - 3:20pm BST
Track 1

2:50pm BST

Presentation by Stephen Magill & Gene Kim
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Stephen Magill

Stephen Magill

Vice President, Product Innovation, Sonatype
Dr. Stephen Magill was the CEO and co-founder of MuseDev, and is now VP of Product Innovation at Sonatype. He has spent his career developing tools to help developers identify errors, gauge code quality, and detect security issues. Stephen is a world-recognized expert on program analysis... Read More →


Thursday May 20, 2021 2:50pm - 3:20pm BST
Track 3

2:50pm BST

Staying Out of the (Bad) Headlines: Keeping Attackers Out of your DevOps Toolchain
DevOps lets developers innovate faster. But some normal DevOps processes can create the opportunity for bad actors or dangerous code to enter your DevOps toolchains and your software applications. Where are the security risks and how can DevOps teams prevent attacks without slowing down delivery? We’ll provide some easy tips and best practices to secure your toolchain while keeping your development moving.

This session is presented by Anchore.

Speakers
avatar for Daniel Nurmi

Daniel Nurmi

CTO & Co-Founder, Anchore
Daniel Nurmi, Co-founder and Chief Technology Officer at Anchore, has designed andlaunched secure, production-grade, large-scale distributed and high performancecomputing systems, cloud infrastructure, and applications for enterprise deployments.Before Anchore, he held the position... Read More →
avatar for Paul Novarese

Paul Novarese

Senior Solutions Architect, Anchore
Paul is a solution architect and Kubernetes security advocate with Anchore. He has a wide-raging background in open source and customer success programs at companies like Docker, Red Hat and HP and has been focused on container platforms for over five years. Paul is passionate about... Read More →


Thursday May 20, 2021 2:50pm - 3:20pm BST
Track 4

3:20pm BST

Connect More: How To De-Risk Your Enterprise App Integrations
Modern enterprise applications such as SAP and Salesforce make it easier than ever to connect applications, data, and processes across on-premise, cloud, and hybrid environments. These integrations let you optimize operations across lines of business and drive delightful customer experiences. But with great power comes great responsibility.

When your application landscape is being continuously updated, upgraded, and customized, a defect in any one release could lead to disaster for your business. How do you begin to push through the noise and concentrate on what really matters when innovating?

Join us for an insightful investigation into how continuous end-to-end test automation can de-risk your enterprise integrations, letting you accelerate innovation while ensuring your business keeps running. We’ll we’ll share how having a common language and a risk-based, AI-powered approach to testing can help you focus resources, innovate faster and do it dependably.

This session is presented by Tricentis.

Speakers
avatar for Chris Trueman

Chris Trueman

SVP LiveCompare, Tricentis
Chris Trueman is responsible for the Tricentis solutions for packaged applications, including SAP applications. He has a particular focus on the use of AI-powered change impact analysis to optimise SAP application testing. He joined Tricentis in 2019 from IntelliCorp where he was... Read More →


Thursday May 20, 2021 3:20pm - 3:50pm BST
Track 4

3:20pm BST

DevOps and Internal Audit: A Great Partnership (Part 2)
At the 2020 DevOps Enterprise Summits Nationwide’s Office of Internal Audit delivered valuable insights on topics such as how to pass an audit in a DevOps environment and how risk is mitigated in a continuous delivery model. Over the past year, Nationwide Internal Audit has continued to explore the implementation of DevOps practices and its impact on key controls. Partnering with Nationwide’s development and operations communities, Internal Audit is back with insights based on experience. Building upon the concepts presented in 2020, Nationwide will bring attendees along on their journey, moving from theory to practice.

By attending this session, attendees will get a refresher of how to think differently about risks and controls in a DevOps environment. They’ll also learn how increased reliance on automation (e.g., automated testing) has impacted risk mitigation and control assessments at Nationwide.

Speakers
avatar for Clarissa Lucas

Clarissa Lucas

Technology Audit Director, Nationwide Insurance
Clarissa Lucas is an experienced audit and risk management leader in the financial services industry. She leads the internal audit team responsible for auditing the technology organization at Nationwide Insurance. With over ten years of experience in auditing business processes, she... Read More →
avatar for Rusty Lewis

Rusty Lewis

IT Audit Specialist, Nationwide Insurance
Rusty is an IT Internal Audit Analyst at Nationwide Insurance with 5 years of IT audit experience. Since joining Nationwide, Rusty has been a key contributor to advancing IT audit practices through the use of data analysis techniques to provide additional insight on risk mitigation... Read More →
avatar for Ethan Culp

Ethan Culp

Third Party Risk Specialist, Nationwide Insurance
Ethan is a supply chain risk specialist at Nationwide Insurance where he is working on automating processes like risk assessments and finding management along with trying to integrate Agile Audits and upskilling the team to use data-driven decision making. Currently, the team is assessing... Read More →


Thursday May 20, 2021 3:20pm - 3:50pm BST
Track 1

3:20pm BST

Retain Software Talent With Empowering Systems
How often do you survey your developers for their opinion on their experience building products for your business? Do your developers actively recommend your company to other developers?

Part of T-Mobile’s journey in becoming a software unicorn is to build a diversified developer community and learning culture which retains developers as well as attracts them.

Join Chris Hill, Director and Jennifer Stockton, Recruiting Manager as they walk you through how T-Mobile helped to create a sustainable developer workforce to position T-Mobile's future growth.

Speakers
avatar for Chris Hill

Chris Hill

Senior Manager, Developer Platforms, T-Mobile
Chris Hill, Senior Manager of Developer Platforms, T-Mobile has directed transformations in a wealth of industries - Telco (T-Mobile), Automotive (Jaguar Land Rover), Retail (Costco), and Semiconductors (Intel) to win big in the marketplace and remain competitive.His main approach... Read More →
avatar for Jennifer Stockton

Jennifer Stockton

Recruiting Manager, T-Mobile Product & Technology, T-Mobile
Jennifer Stockton is the current Manager, Product & Technology, Recruiting for T-Mobile. Jennifer has two decades of recruiting and leadership experience across multiple industries, including Tech, Healthcare, Consumer Electronics, and Economic Development. She has successfully recruited... Read More →


Thursday May 20, 2021 3:20pm - 3:50pm BST
Track 2

3:20pm BST

The Business Benefits of GitOps
Speakers
avatar for Cornelia Davis

Cornelia Davis

Product Management, CNCF TOC, Amazon
Cornelia has been working in IT systems for several decades with the last 10 years focused on DevOps platforms. She was part of the team that brought Cloud Foundry to the industry - both the open source project and the Pivotal CF product. In the last 5+ years she has applied that... Read More →


Thursday May 20, 2021 3:20pm - 3:50pm BST
Track 3

3:50pm BST

BREAK
Thursday May 20, 2021 3:50pm - 3:55pm BST

3:55pm BST

Birds of a Feather
Join the Birds of a Feather sessions happening in Gather (LaunchDarkly Birds of a Feather Room)

Topics:
  • Leadership, Culture, Dynamic Learning Organizations
  • Architecture, Engineering, Operations
  • Project-to-Product Transformations, Value Streams
  • Security, Audit, Compliance, GRC
  • COVID-19 Lessons
  • OKRs (Day 3 only)

Thursday May 20, 2021 3:55pm - 5:00pm BST
All Tracks

3:55pm BST

Lean Coffee
Lean Coffees provide an opportunity for attendees to participate in in-depth discussions with others on relevant topics. Lean Coffee works because participants are in charge of the agenda and everyone's voice is heard. People are engaged because they get to talk about topics that matter to them.

For links to join the Lean Coffee sessions, visit the #lean-coffee channel in Slack.

Topics:
  • OKRs
  • Metrics Pitfalls
  • Agile Conversations
  • Building Internal Capability Not Consultant Dependency
  • Ways of Working


Thursday May 20, 2021 3:55pm - 5:00pm BST
All Tracks

5:00pm BST

BREAK
Thursday May 20, 2021 5:00pm - 5:15pm BST

5:15pm BST

Creating Disney Magic through Leadership Development
Disney uses agile DevOps/SRE practices and new technologies to accelerate the business. However, the key to growth, staying relevant and delivering great experiences requires leadership.  Building leadership pipelines is as important as pipelines for code. This presentation will look at true stories from several growing leaders from across Disney who began their adventure through Disney’s Technology Management Rotation program and are now helping transform their businesses by shipping guest delighting content, experiences and products in ways that are better, faster, safer and happier.  

The intent is to tell a story that entertains, has practical benefit to the community and encourages those facing similar challenges to develop their own leadership talent programs. Join us on this enchanted Disney journey and hopefully you too will be inspired to make a positive difference and create some magic along the way.

Speakers
avatar for Jason Cox

Jason Cox

Director, Platform & Systems Reliability Engineering, The Walt Disney Company
Jason Cox is a Director of Platform & Systems Reliability Engineering at The Walt Disney Company. He majored in computer science and electrical engineering at the University of Tulsa and later worked in civil engineering, helping transition from manual engineering and drafting to... Read More →
avatar for Laura Barnes

Laura Barnes

Product Manager, The Walt Disney Company
Laura is a product manager at Disney Streaming Services. She most recently launched Disney+ in Latin America via partners, and is on the Star+ Brand Product team. During her time with the TMR program, she worked on the following projects: innovating shopDisney within Consumer Products... Read More →
avatar for Deepti Mutnuru

Deepti Mutnuru

Senior Manager, Product, The Walt Disney Company
avatar for Nasia Haque

Nasia Haque

Program Manager, The Walt Disney Company
Nasia Haque was born and raised in North Carolina. Growing up, she loved math and science but also loved drawing and animated films. In college, she pursued her BSE in Electrical and Computer Engineering as well as a BA in Visual Art. After a few years as a sales engineer, she discovered... Read More →
avatar for Neha Zalpuri

Neha Zalpuri

Product Manager, The Walt Disney Company
Neha Zalpuri is a Product Manager at The Walt Disney Company, working on automation products related to Cost Transparency, Network, & Publishing. She joined Disney after graduating with an MBA degree from USC Marshall School of Business. She brings with her 8+ years of experience... Read More →
avatar for Shaili Guru

Shaili Guru

Product Manager, The Walt Disney Company
An experienced technologist, Shaili Guru, has worked for large and small organizations leading product development and vendor management. Shaili is an IAM Product Manager at The Walt Disney Company, where she leads the product management experience for all of Disney's cast members... Read More →
avatar for Steven Steinman

Steven Steinman

Product Manager, The Walt Disney Company
Steven joined the TMR program in June of 2016 as a member of the inaugural class of TMR Summer Interns. His rotations included Movies Anywhere, ESPN, and 2 rotations with Walt Disney Parks and Resorts. Currently Steven is a Product Manager on the ESPN app, focusing on the living room... Read More →
avatar for Patrick Hynes

Patrick Hynes

Manager, Technology, The Walt Disney Company
Patrick is technologist who has generated business value across a range of enterprise-level programs and R&D initiatives. He has specialized in several technology areas, including computer vision, augmented reality, user interface design, and data engineering. At The Walt Disney Company... Read More →
avatar for Emeka Asika

Emeka Asika

Sr. Product Manager, The Walt Disney Company
Emeka is a Senior Product Manager for the Enterprise Identity and Access Management team. He is an experienced technology leader focused on building effective teams that use innovation, data, and efficient business processes to increase business value. Since joining Disney, he’s... Read More →
avatar for Shirley Liou

Shirley Liou

Product Manager, The Walt Disney Company
Shirley is a product manager helping to lead Marvel’s digital portfolio, driving strategy and development for products such as Marvel.com and Marvel Unlimited, the flagship digital comic book subscription service. Since joining the company, she has also lead cross-functional... Read More →


Thursday May 20, 2021 5:15pm - 5:55pm BST
All Tracks

5:55pm BST

Creating Inclusive Organizations
Dr. Smith is Vice President for Community Belonging and Chief Diversity Officer at Pepperdine University. She was formerly an Associate Professor of Leadership, Associate Professor of Management, and Assistant Provost for Diversity & Inclusion at The Citadel and was the Director of The Citadel's Truth, Racial Healing, and Transformation Center.

Smith holds a Ph.D. and M.B.A. in Organizational Behavior from Case Western Reserve University and a B.S. in Computer Science from Spelman College. She is co-author of the book Beyond Inclusion (2014, Palgrave Macmillan) and several academic journal articles.

Within the Academy of Management, she has served as a past chair of Management Spirituality and Religion (MSR), Newsletter Editor of Gender and Diversity in Organizations (GDO), and current Communications Chair of the the Diversity and Inclusion Theme Committee's (D&ITC) Executive Committee. She is a mentor and facilitator for The PhD Project's Management Doctoral Student Association.

Smith is an active member of Alpha Kappa Alpha Sorority, Inc., American Mensa, and Greater St. Luke AME Church. She has also served the United Way, National Alumnae Association of Spelman College and the United Negro College Fund's Inter-Alumni Council of Los Angeles. Smith is a nationally known organizational consultant, author, and speaker regarding workplace inclusion in corporate, not-for-profit, educational and military work spaces.

Speakers
avatar for Dr. J. Goosby Smith

Dr. J. Goosby Smith

Vice President for Community Belonging and Chief Diversity Officer, Pepperdine University
Dr. Smith serves as the inaugural Vice President for Community Belonging and Chief Diversity Officer at Pepperdine University in Malibu, CA. Smith holds a Ph.D. and M.B.A. in Organizational Behavior from Case Western Reserve University and a B.S. in Computer Science from Spelman College... Read More →


Thursday May 20, 2021 5:55pm - 6:15pm BST
All Tracks

6:15pm BST

Closing Remarks
Speakers
avatar for Gene Kim

Gene Kim

Founder and Author, IT Revolution
Gene Kim is a Wall Street Journal bestselling author, researcher, and multiple award-winning CTO. He has been studying high-performing technology organizations since 1999 and was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project (2019... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

Chief Technology and Innovation Officer, Excella
Jeff is Partner and Co-founder at Excella, a 300-ish-person IT consulting firm based in Arlington, VA. He started his career as a developer and DBA, then turned to the dark side by going into management. Now he lives vicariously through other engineers and reminisces about the good... Read More →


Thursday May 20, 2021 6:15pm - 6:25pm BST
All Tracks
 
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