DOES Europe 2021

In this talk Matt and Ilia will explain their journey to enable DevOps in a traditional program that supports route optimisation services for FedEx packages delivery. And how leadership behaviours, enterprise wide cooperation, engineering practices and shared quality mindset changed hearts and minds of people which resulted in supercharged delivery in this program.

In such a large enterprise it’s not possible to just start “doing DevOps” by a team and that’s it - there are organisational procedures and functions, established historically and distributed geographically, various delivery commitments to the customers, ongoing operations. In reality there is limited capacity for such moves. We all know the theory - everyone who is participating in value delivery needs to be “on board” in supporting the change:

• Leaders to model behaviours and allocate time for improvement.
• Change Management to make processes better so products can move fast.
• Security and Compliance, to shift left and let possible violations be caught at early stages.
• Infra and Architecture, to enable the ecosystem and let local architectures and solutions emerge.

This story is about such 360 degree cooperation, where leaders, various organisation functions and Agile Release Train teams joined their forces and made change real.