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Tuesday, May 18 • 12:50pm - 1:20pm
Driving Cultural Revolution With OKRs at Vodafone UK

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A story of how Vodafone broke through inertia and learned behaviours to achieve the cultural and behavioral changes it needed to transform from a Telco to a Technology business. How, with a huge will and determination to transform but no clear path ahead, we chose endless KPIs to harness and 'measure' our transformation - but found that after the early quick wins had dried up (although they did deliver value) we plateaued and couldn't break through to the real transformation.

After truly realising (not just reading about) the **cultural ** significance of the journey, and appreciating that the outcomes, not the journey, is our focus - OKRs began to change our behaviour from the ground up and the momentum and progress began to organically drive itself.

Today we're delivering value faster, happier and more frequently than ever!

avatar for Ben Connolly

Ben Connolly

Head of Digital Engineering, Vodafone UK
I'm the Head of Digital Engineering at Vodafone, and have spent the last 20 years building customer facing software and experiences. Although these days the problems I help to solve are different to those at the start of my career, I find myself learning the ropes just as much as... Read More →
avatar for Sabina Kamber Salamanca

Sabina Kamber Salamanca

Lead Agile Coach, Vodafone UK
I am Lead Agile Coach at Vodafone. I have deep passion for helping organisations and teams to tap into their unimaginable potential and achieve exceptional performance beyond their imaginations, with 20 years experience. I dedicate myself in earnest towards the creation of the culture... Read More →

Tuesday May 18, 2021 12:50pm - 1:20pm BST
Track 1